DRUG-GEN MDSE/CLERK

Kroger Family of Companies; St. George (VT); Presencial; USD 32.000 - 42.000; A tiempo parcial

Descripción de la vacante

Kroger Family of Companies in Vermont seeks a customer-focused associate to create an outstanding shopping experience. You will answer questions, help customers find products, and keep the department safe, clean and welcoming.

You will assist the department manager in meeting sales goals, stock merchandise, monitor product freshness, and uphold safety and integrity in all interactions. Candidates should have retail experience and strong communication skills.

Formación

• Retail experience in a customer-facing role.
• Ability to stay calm under pressure.
• Strong verbal and written communication.
• Basic math skills for cashiering and transactions.

Responsabilidades

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and promotions.
• Recommend items to ensure customer needs are met.
• Review dates and ensure product quality and safety.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Reinforce safety procedures and identify unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and security issues.
• Report safety risks or illegal activity.
• Work cooperatively in a fast-paced environment.
• Manage conflicts professionally, with honesty and integrity.
• Follow directions and seek help to resolve issues.
• Provide support to customers including minors and seniors.

Conocimientos

Retail experience

Effective communication

Handle stressful situations

Basic math

Descripción del empleo

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

RESPONSIBILITIES

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

• Offer product samples to help customers discover new items or products they inquire about.

• Inform customers of Drug GM specials.

• Recommend Drug GM items to customers to ensure they get the products they want and need.

• Review "sell by" dates and take appropriate action.

• Label, stock and inventory department merchandise.

• Report product ordering/shipping discrepancies to the department manager.

• Display a positive attitude.

• Stay current with present, future, seasonal and special ads.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Notify management of customer or employee accidents.

• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

• Retail experience

• Ability to handle stressful situations

• Effective communication skills

• Knowledge of basic math