DRUG-GEN MDSE/CLERK

Kroger Mountain View Foods; Frederick (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is looking for dedicated individuals to join their team and create exceptional customer experiences. This role involves assisting customers, maintaining a clean and safe environment, and supporting department goals. With a strong focus on service and integrity, you will help foster a welcoming atmosphere while ensuring product quality and safety. This position offers opportunities for growth and development within a company that values its employees and their well-being. If you're passionate about service and eager to learn, this is the perfect opportunity for you!

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Paid Time Off

Qualifications

• Ability to handle stressful situations and provide excellent customer service.
• Basic math knowledge to assist with transactions and inventory.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Maintain product knowledge and ensure quality standards are met.
• Reinforce safety procedures and report any risks or issues.

Skills

Customer Service

Stress Management

Basic Math

Conflict Management

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
3. Offer product samples to help customers discover new items or products they inquire about.
4. Inform customers of Drug GM specials.
5. Recommend Drug GM items to customers to ensure they get the products they want and need.
6. Review "sell by" dates and take appropriate action.
7. Label, stock, and inventory department merchandise.
8. Report product ordering/shipping discrepancies to the department manager.
9. Display a positive attitude.
10. Stay current with present, future, seasonal, and special ads.
11. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
12. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store management of any items in need of repair.
13. Notify management of customer or employee accidents.
14. Report all safety risks or issues, and illegal activity, including: robbery, theft, or fraud.
15. Ability to work cooperatively in a high-paced and sometimes stressful environment.
16. Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
17. Ability to act with honesty and integrity regarding customer and business information.
18. Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
19. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
20. Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

1. Ability to handle stressful situations.
2. Knowledge of basic math.

Job Info

1. Job Identification 98806
2. Job Category Store Operations
3. Posting Date 02/03/2025, 10:06 AM
4. Locations 5801 Silverstone Dr, Frederick, CO, 80504, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!