DRUG-GEN MDSE/CLERK

Kroger; Ann Arbor (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery chain as a Store Associate in Ann Arbor, MI. You'll create an outstanding customer experience through exceptional service, assist in reaching sales goals, and maintain a safe environment. Enjoy comprehensive benefits, flexible scheduling, and opportunities for career growth.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Training and career growth opportunities

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math.

Responsibilities

• Create a welcoming environment for customers.
• Maintain knowledge of products and respond to inquiries.
• Reinforce safety programs and report issues.

Skills

Stress Management

Basic Math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers to ensure they get the products they want and need.
• Review "sell by" dates and take appropriate action.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal, and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store management of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activities, including robbery, theft, or fraud.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Support and assist through direct interaction with minors, individuals with special needs, and/or older adults.
• Perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math.

Job Info

• Job Identification 118521
• Job Category Store Operations
• Posting Date 04/25/2025, 02:35 PM
• Locations 400 S Maple Rd, Ann Arbor, MI, 48103, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

– Healthcare coverage, including medical, dental, vision, and prescriptions.
– Flexible scheduling with paid time off, holiday, and sick pay.
– Emotional and financial support through counseling and financial tools.
– Associate discounts on various purchases.
– Up to $21,000 in tuition reimbursement.
– Industry-leading training and career growth opportunities.

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We take pride in bringing diverse teams together with a shared purpose: To Feed the Human Spirit. We innovate tirelessly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.
People matter here. We strive to provide the ingredients for your success at work and in life. We support your growth and development, offering a variety of roles and opportunities. Whether part-time or a new career path, we invite you to apply and join the Kroger family!