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DRUG-GEN MDSE/CLERK

Kroger Mountain View Foods

Ann Arbor (MI)

On-site

USD 25,000 - 35,000

Part time

17 days ago

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Job summary

An established industry player is looking for a dedicated Drug-GM Clerk to enhance customer experiences through exceptional service. This part-time role focuses on creating a welcoming atmosphere, assisting customers with product inquiries, and ensuring the department meets sales goals. With a commitment to safety and integrity, you'll play a vital role in maintaining a clean and organized environment. Join a company that values diversity and inclusion, and offers comprehensive benefits to support your well-being and career growth. If you're passionate about food and service, this opportunity is perfect for you.

Benefits

Healthcare coverage
Flexible scheduling
Paid time off
Employee Assistance Program
Tuition reimbursement
Associate discounts

Qualifications

  • Retail experience is essential for understanding customer needs.
  • Effective communication is crucial for providing excellent service.

Responsibilities

  • Create a welcoming environment for customers and answer their questions.
  • Maintain knowledge of products and assist with inventory management.

Skills

Retail experience
Effective communication skills
Ability to handle stressful situations
Knowledge of basic math

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities
  1. Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
  2. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  3. Offer product samples to help customers discover new items or products they inquire about.
  4. Inform customers of Drug GM specials.
  5. Recommend Drug GM items to customers to ensure they get the products they want and need.
  6. Review "sell by" dates and take appropriate action.
  7. Label, stock, and inventory department merchandise.
  8. Report product ordering/shipping discrepancies to the department manager.
  9. Display a positive attitude.
  10. Stay current with present, future, seasonal, and special ads.
  11. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  12. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  13. Notify management of customer or employee accidents.
  14. Report all safety risks, issues, and illegal activity, including: robbery, theft, or fraud.
  15. Ability to work cooperatively in high-paced and sometimes stressful environments.
  16. Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  17. Act with honesty and integrity regarding customer and business information.
  18. Follow directions and seek assistance when necessary to resolve customer and business issues.
  19. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
  20. Perform the essential functions of this position with or without reasonable accommodation.
Qualifications
  1. Retail experience
  2. Ability to handle stressful situations
  3. Effective communication skills
  4. Knowledge of basic math
About Us

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology, and more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth through industry-leading training programs and diverse career pathways.
Additional Information

Seniority level: Entry level

Employment type: Part-time

Job function: Health Care Provider

Industries: Dairy Product Manufacturing

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