Drug & Alcohol Screening Coordinator

Health & Safety Council; Pasadena (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Health & Safety Council in Pasadena, TX is seeking an entry-level Screening Services Coordinator to support drug and alcohol testing programs. You will accurately process test results, assist with onboarding new clients, and serve as a primary contact for client inquiries.

The role emphasizes confidentiality, DOT/non-DOT compliance, and coordination with laboratories and internal teams. Strong organizational and communication skills are essential for success.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree in a related field preferred.
• 1–3 years of experience in data entry, administrative support, or a related role.
• Experience with drug and alcohol testing programs and/or DOT compliance strongly preferred.

Responsibilities

• Enter and process drug and alcohol test results in internal systems in a timely manner.
• Review results for completeness and escalate discrepancies or issues as needed.
• Serve as a point of contact for clients regarding test results, status updates, and general inquiries.
• Maintain confidentiality and ensure compliance with DOT and non-DOT regulations, as applicable.
• Communicate with laboratories, collection sites, and internal teams to resolve data or reporting issues.
• Document processes and maintain organized records of client and testing information.
• Assist with additional administrative and operational tasks as needed.

Skills

Organizational skills

Verbal and written communication

Customer-focused mindset

Problem solving

Time management

Attention to detail

Discretion with confidential data

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Word

Excel

Microsoft Office Suite

Mobile workforce platforms

Job description

Health & Safety Council in Pasadena, TX is seeking an entry-level Screening Services Coordinator to support drug and alcohol testing programs. You will accurately process test results, assist with onboarding new clients, and serve as a primary contact for client inquiries.

The role emphasizes confidentiality, DOT/non-DOT compliance, and coordination with laboratories and internal teams. Strong organizational and communication skills are essential for success.