Drop/Count Team Assistant Manager

Luckystarcasino; Oklahoma; On-site; USD 42,000 - 65,000; Full time

Job summary

The Lucky Star Casino is seeking a Drop/Count Team Assistant Manager to supervise the counting of cash, tickets, and chips from slots and table games. The role fosters teamwork, performance feedback, recognition and employee satisfaction in a fast-paced casino environment.

Role involves training staff, coordinating with revenue audit, slot analysis and vault, counting and recording funds, and maintaining a secure count room while driving process improvements in line with Gaming Control Board

Qualifications

• Must pass pre-employment drug test.
• Must maintain valid Cheyenne-Arapaho Gaming License.
• Must have proper Drop/Count experience.
• Excellent verbal and written communication skills.

Responsibilities

• Train and coach staff on all count room functions.
• Oversee the collection of cash, tickets, and chips from slots and table games.
• Effectively operate computers and machines used in processing monies and slot drop.
• Count, sort, strap, rack, transport and record all funds.
• Maintain a clean and organized count room and keep data accurate.

Skills

Verbal communication

Written communication

Dependable transportation

Job description

The Drop & Count Team Assistant Manager oversees the collection and accurate processing of cash, tickets, and chips from slots and table games. This position must create a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction.

Work Schedule

• Requires morning, afternoon and evenings. Monday through Sunday.
• Request to be scheduled off for a specific day requires advance notification and approval by the Drop/Count Team Manager.

Essential Duties and Responsibilities

• Train and coach staff on all count room functions.
• Works with revenue audit, slot analysis, and vault to ensure the efficiency and accuracy of Electronic Gaming Machine software.
• Oversee the collection of the cash and tickets, and chips from slots and table games.
• Effectively operate computers and machines used in the processing of all monies, and machines used in the slot drop process.
• Perform the functions of counting, sorting, strapping, racking, transporting and recording of all funds.
• Maintain a clean and organized count room.
• Effectively and accurately maintain count team data.
• Create and update policies and procedures for the drop and count process.
• Develop strategies to improve the effectiveness and efficiency of the count team processes within the gaming control board guidelines.
• Responsible for maintaining a coordinated drop and count process
• Maintain confidential information
• Analyze/Troubleshoot problems and give constructive feedback/solutions to management and employees.
• Other duties as assigned by the Drop/Count team Manager.

Physical Job Requirements

• Requires bending, twisting, reaching, climbing, stooping, crouching, kneeling, lifting and pulling
• Hand and finger dexterity
• Hand and eye coordination
• Standing for long periods of time
• Must be able to move objects up to and exceeding 30 lbs. with reasonable accommodations
• Cannot be color blind
• Casino environment (exposure to cigarette, cigar, pipe smoke, bright flashing lights, loud mechanical noises and crowds)
• No allergies to cleaning soaps detergents or other specified cleaning chemicals

Qualification Standards

• Must pass pre-employment drug test
• Must maintain valid Cheyenne-Arapaho Gaming License
• Must have proper Drop/Count experience
• Dependable Transportation
• Great Verbal & Written communications skills
• Abide by and be familiar with the Employee Handbook & Guidelines, Department Policies & Procedures, Gaming Minimal Internal Control Standards, and the Bank Secrecy Act. This includes reading updates on the four (4) above policies and procedures on a regular basis.

The Lucky Star and Feather Warrior Casinos are Equal Opportunity Employers and will not discriminate against an applicant or employee on any grounds protected under federal, state, or local law including race, color, creed, religion, age, sex, national origin, ancestry, marital status regarding public assistance, membership or non-membership in any legal organization, or any other characteristic protected under federal, state, or local law. None of the questions in this application are intended to elicit information regarding any protected characteristic, nor imply any limitation, illegal preference, or discrimination based upon non-job related information or protected characteristics.

If you are hired by the casino(s) you will be employed on an at-will basis. As an at-will employee, you may terminate your employment at any time, for any reason and with or without prior notice, cause or discipline. No casino supervisor or manager has the authority to offer or promise anything other than at-will employment.

INDIAN PREFERENCE: It is the policy of Lucky Star Casino to give preference in employment to qualified, enrolled members of the Cheyenne and Arapaho Tribes and secondly, to qualified members of other Indian Tribes or Native American Groups. Third preference will be given to all other qualified applicants.

Two forms of I.D (including one picture I.D.) is required to complete this application. Acceptable forms of I.D. include a valid Driver’s License, Certified Degree of Indian Blood (CDIB), State I.D., Voter Registration card, Social Security card or Birth Certificate. A tribal enrollment card or certified degree of Indian blood (CDIB) card is needed to apply to verify eligibility of Indian Preference.

IF YOU ARE OFFERED AND ACCEPT EMPLOYMENT WITH THE CASINOS, YOU WILL BE REQUIRED TO TAKE A URINE TEST FOR DRUG/ALCOHOL USE AS A CONDITION OF EMPLOYMENT. THE CASINOS ALSO REQUIRE INDIVIDUALS TO SUBMIT TO RANDOM TESTING THROUGHOUT THEIR EMPLOYMENT. THE PURPOSE OF DRUG AND ALCOHOL TESTING IS TO ENSURE A DRUG-FREE WORKING ENVIRONMENT.

I understand that this application does not create a contract of employment. I understand that if hired, I am obliged to comply with any and all current and subsequently adopted casino policies. I understand and agree that, if hired, my employment is for no definite period of time, and may, regardless of date or payment of wages or salary, be terminated at any time, for any reason, and with or without cause, notice or prior discipline. I understand that no person is authorized to change any of the terms mentioned in this employment application.