Drone Ops Specialist, Labs - Ground Ops

DoorDash, Inc.; Charlotte, Northern (NC, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

DoorDash Labs is an independent team within DoorDash focused on robotics and automation to transform last-mile logistics. As part of the role, you will support daily ground operations, pick up orders from merchants for drone delivery, and help build trust in the service among merchants and customers.

You will work outdoors in a fast-moving environment, representing the program professionally and staying adaptable as you learn and contribute to a cutting-edge delivery system.

Qualifications

• Must have access to a reliable personal vehicle and a valid driver's license.
• Comfortable working outdoors and in a fast-moving environment.
• Willing to learn and adapt.

Responsibilities

• Support daily ground operations to ensure safe, accurate, and efficient drone deliveries.
• Pick up orders from merchants and prepare them carefully for delivery—every detail matters.
• Share feedback and ideas to help improve processes and strengthen reliability.
• Be a visible, professional presence in the community—answering questions and helping build awareness and trust in drone delivery.
• Stay adaptable and dependable in a fast-moving environment.

Skills

Driver's license

Reliable transportation

Customer service

Job description

DoorDash Labs is an independent team within DoorDash focused on robotics and automation to transform last-mile logistics. As part of the role, you will support daily ground operations, pick up orders from merchants for drone delivery, and help build trust in the service among merchants and customers.

You will work outdoors in a fast-moving environment, representing the program professionally and staying adaptable as you learn and contribute to a cutting-edge delivery system.