Drone Operations Specialist — Autonomous Delivery Lab

DoorDash; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

DoorDash is seeking a hands-on Operations Associate for drone delivery support in Charlotte. You will assist daily ground operations, ensure safe and accurate prep of orders, and act as a brand ambassador in the community.

In this fast-moving role, you’ll travel to merchant locations, pick up orders, share feedback to improve processes, and stay adaptable while building trust with merchants and customers. Experience in outdoor roles and a valid driver’s license are required; you will be part of

Qualifications

• Comfortable working outdoors and energized by new, innovative work.
• Ready to be a brand ambassador—representing the company well in merchant/customer interactions.
• A positive, can-do attitude with a willingness to learn and adapt.

Responsibilities

• Support daily ground operations to ensure safe, accurate, and efficient drone deliveries.
• Pick up orders from merchants and prepare them carefully for delivery—every detail matters.
• Share feedback and ideas to help improve processes and strengthen reliability.
• Be a visible, professional presence in the community—answering questions and helping build awareness and trust in drone delivery.
• Stay adaptable and dependable in a fast-moving environment.

Skills

Outdoor work

Brand ambassador

Positive attitude

Learning mindset

Valid driver’s license

Tools

Personal vehicle

Job description

DoorDash is seeking a hands-on Operations Associate for drone delivery support in Charlotte. You will assist daily ground operations, ensure safe and accurate prep of orders, and act as a brand ambassador in the community.

In this fast-moving role, you’ll travel to merchant locations, pick up orders, share feedback to improve processes, and stay adaptable while building trust with merchants and customers. Experience in outdoor roles and a valid driver’s license are required; you will be part of