Drone Fleet Operations Manager - Remote & Flexible

SmartRecruiters, Inc.; Jericho (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Remote work option

Flexible Time Off

Medical, Dental, Vision Insurance

401(k) Match

Job summary

J.S. Held is seeking a Flight Operations Manager to coordinate its enterprise drone program and establish a scalable, well-governed operating environment. You will improve visibility into the fleet, ensure regulatory compliance, and manage technology and vendor relationships to enable consistent billing and reporting.

Join a global consulting firm offering a dynamic, high-energy environment. Remote work is available with periodic on-site needs, and the role emphasizes governance,

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Five or more years of experience in program management, operations, fleet or asset management, compliance administration, field operations, or a related discipline.
• Practical knowledge of commercial drone operations and applicable FAA requirements.
• Experience implementing standardized processes across multiple teams, locations, or business units.
• Experience selecting, implementing, or administering an operational, fleet, asset, compliance, or workflow technology platform.
• Strong analytical, reporting, organizational, and stakeholder-management skills.
• Clear written and verbal communication skills, sound judgment, and the ability to manage multiple workstreams without relying on direct reporting authority.

Responsibilities

• Coordinate the enterprise drone program and maintain visibility into drone assets, pilots, certifications, utilization, and flight activity.
• Develop and maintain SOPs, training, practical policies, procedures, records, and controls that support consistent operations across the firm.
• Track program performance and provide concise reporting on utilization, compliance, billing, risks, and implementation progress.
• Entrepreneurial mindset towards continued refinement of Fleet Management and new revenue opportunities.
• Coordinate drone inventory, registration, assignment, maintenance, insurance, and retirement activities.
• Monitor applicable FAA requirements, pilot credentials, renewals, authorizations, and recordkeeping obligations; accelerate specialized matters to the appropriate internal or external experts.
• Support risk assessments, incident reporting, corrective actions, and periodic compliance reviews.
• Partner with Finance and practice operations to establish consistent and transparent drone billing and documentation practices.
• Help connect flight activity to the appropriate project or engagement and maintain records needed for invoicing, audit, and client questions.
• Monitor billing adoption and exceptions and report on drone activity, billings, recoveries, costs, and program economics.
• Lead requirements definition, RFP support, evaluation, and implementation of a drone fleet-management platform, subject to the firm’s approval and investment governance processes.
• Administer the selected platform, including data standards, user access, workflow design, data quality, vendor performance, and enhancement priorities.
• Coordinate relationships with drone technology, equipment, training, and compliance vendors in accordance with firm policies.
• Partner with practice leaders, pilots, and corporate functions to support adoption, resolve issues, and align program priorities.
• Coordinate pilot onboarding, training, certification tracking, and program communications.
• Serve as the central point of coordination for program questions and route technical, legal, regulatory, safety, or accounting matters to the appropriate subject matter expert.

Skills

Analytical skills

Reporting

Organizational skills

Stakeholder management

Education

Bachelor's degree or equivalent

Tools

Drone fleet-management platform

Job description

J.S. Held is seeking a Flight Operations Manager to coordinate its enterprise drone program and establish a scalable, well-governed operating environment. You will improve visibility into the fleet, ensure regulatory compliance, and manage technology and vendor relationships to enable consistent billing and reporting.

Join a global consulting firm offering a dynamic, high-energy environment. Remote work is available with periodic on-site needs, and the role emphasizes governance,