Driving Range Operations Assistant

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 32,000 - 52,000; Full time

Job summary

Grand Canyon University is seeking a Driving Range Operations Assistant to support day-to-day range operations under the Driving Range Operations Manager, focusing on guest service and event coordination. Responsibilities include managing the reservation system, opening/closing procedures, tracking guests and charges, maintaining databases, and supervising student workers.

A Bachelor's degree and golf operations experience are required, with flexibility to work early mornings, evenings,

Qualifications

• Bachelor’s degree and minimum 2 years of experience in golf operations.
• Minimum of 4 years’ experience in golf course operations.
• Flexible schedule including early mornings, evenings, weekends and holidays.
• Available to work 5:00am-10:00pm, any day of the week.
• Must successfully pass a background check.

Responsibilities

• Assist in day-to-day operations of the Driving Range, including opening and closing procedures.
• Manage the reservation system; establish and assist with daily scheduling.
• Track and verify all guests, and other charges necessary, and facilitate accurate recordkeeping.
• Develop, maintain, update, and utilize customer database.
• Manage group events.
• Establish and maintain responsibility for the cleanliness and appearance of the Driving Range, storage area and general seating areas.
• Responsible for guest service.
• Responsible for handling of money.
• In absence of director, this person is responsible for day-to-day decisions.
• Assist with managing hours of driving range staff and student workers ensuring adequate coverage to ensure required service levels.
• Assist in training all driving range team members.
• Other duties as assigned.

Skills

Guest service

Event coordination

Leadership

Operations

Customer service mindset

Education

Bachelor’s degree in golf operations

Tools

MS Word

MS Excel

Job description

Job Profile Name: Driving Range Operations Assistant

Job Profile Summary: Position Summary/Purpose: Under the direction of the Driving Range Operations Manager, the Driving Range Operations Assistant has the responsibility of assisting in managing day-to-day driving range operations, event coordination, while ensuring superior guest service and satisfaction.

Compliance Obligation

All GCU employees are responsible for knowing and complying with the applicable constitution, bylaws, laws, policies, rules, regulations, and/or enforcement structures of and governing the National Collegiate Athletic Association (NCAA) and of the Western Athletic Conference, especially if this role is in frequent interaction with student athletes.

Job Description

• Responsible for assisting in day-to-day operations of the Driving Range, including opening and closing procedures.
• Manage the reservation system; establish and assist with daily scheduling.
• Track and verify all guests, and other charges necessary, and facilitate accurate recordkeeping.
• Develop, maintain, update, and utilize customer database.
• Manage group events.
• Establish and maintain responsibility for the cleanliness and appearance of the Driving Range, storage area and general seating areas.
• Responsible for guest service.
• Responsible for handling of money.
• In absence of director, this person is responsible for day-to-day decisions.
• Assist with managing hours of driving range staff and student workers ensuring adequate coverage to ensure required service levels.
• Assist in training all driving range team members.
• Other duties as assigned.

Equipment Used and Responsibility

Fundamental knowledge of the game of golf, golf facility operations and tournament operations.

Basic computer skills and working knowledge of Microsoft Office applications: MS Word and Excel.

Ability to be on your feet for long periods of time (approximately 50% of shift).

Supervisory Responsibilities

Supervise assistant pros and student workers.

Experience / Education

Bachelor’s degree and minimum 2 years of experience in golf operations.

Minimum of 4 years’ experience in golf course operations.

Must be able to work a flexible schedule, which includes early mornings, evenings, weekends, and holidays if needed.

Must be available to work anytime within the hours of 5:00am-10:00 pm, any of the 7 days of the week (may be subject to change based on business need).

Must successfully pass a background check.

#INDLOPESUP

GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values.

The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.

At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good.

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre-employment screening activities, including a background check.