Driver (Transportation Specialist)- V1

INcareTrans; Greenwood (IN); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive pay structure

Ongoing training in safety & HIPAA

Job summary

INcareTrans is a veteran-owned provider of non-emergency medical transportation serving Indiana. We seek professional, dependable drivers to safely transport seniors, veterans, and clients with mobility challenges, upholding high standards of safety and patient care.

Join a team focused on reliability, empathy, and professional conduct. The role requires customer service excellence, safety compliance, flexible shifts, and on-call availability, with training in ADA securement and privacy policies.

Qualifications

• High school diploma or equivalent is preferred.
• Route driving experience: 2 years required.
• Indiana Driver's License is required.

Responsibilities

• Safely transport ambulatory and wheelchair clients to medical appointments and other destinations.
• Perform pre-trip and post-trip vehicle inspections and report issues.
• Operate wheelchair lifts/ramps and secure mobility devices per ADA and company standards.
• Maintain compliance with Safety, HIPAA/privacy, and company policies.

Skills

Customer service

Communication skills

English proficiency

Flexibility

On-call readiness

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

INcare LLC is seeking professional, dependable, and safety-focused drivers to join our transportation team. Our drivers provide essential non-emergency medical transportation to seniors, veterans, and individuals with mobility challenges. This role requires excellent customer service, careful attention to safety and compliance, and the ability to represent INcare with professionalism at all times.

Why Join INcare LLC?

• Competitive pay structure.
• Supportive leadership and a well-structured operations team.
• Ongoing training in safety, compliance, ADA mobility securement, and customer care.
• Opportunity to serve veterans, seniors, and community members who rely on reliable transportation.
• A company founded on professionalism, integrity, and high standards in medical transportation.

What you'll do

• Safely transport ambulatory and wheelchair-bound clients to medical appointments, treatments, and other approved destinations.
• Pre-trip and post-trip vehicle inspections , documenting findings and reporting issues immediately.
• Operate wheelchair lifts/ramps and secure mobility devices according to ADA and company standards.
• Maintain strict adherence to all Safety, compliance, and HIPAA/privacy requirements.
• Monitor and follow trip schedules as assigned by dispatch; communicate delays, concerns, or incidents promptly.
• Provide respectful, patient, and professional assistance to every client, including door-to-door or hand-to-hand service as required.
• Keep assigned vehicle clean, organized, and presentable at all times.
• Use company technology (GPS, dispatch software, telematics) to verify routes, log trips, and record required data.
• Follow all company policies, including rules regarding distracted driving, client interaction, and uniform standards.
• Represent INcare’s reputation for reliability, empathy, and excellence in every client encounter.

Qualifications

• Valid Indiana driver’s license with a clean driving record.
• At least 2 years of professional driving with a valid drivers license
• Must have less than 4 points on your driving record
• Must be able to alternate between shifts
• Must be flexible with working times
• Must be willing to work more than 40 hours per week
• Must be able to be on-call for at least 1 week per month
• Must be flexible enough to be called in to support ad-hoc trips
• Must be able to speak and communicate in English
• Must be able to provide customer/client service on the go
• Ability to pass background checks, drug screenings, and motor vehicle checks.
• Strong customer-service and communication skills.
• Ability to lift, push, and secure mobility devices (up to 50 lbs).
• Comfortable working in various weather conditions and driving long distances when needed.
• Punctual, reliable, and able to work independently with minimal supervision.
• Tidiness and cleanliness is a must

Preferred Qualifications

• Experience in NEMT, EMS, caregiving, paratransit, or related transportation fields.
• CPR/First Aid certification (or willingness to obtain).
• Experience using dispatch or routing software.
• Customer care and service

Education

• High school or equivalent (Preferred)

Experience

• Route driving: 2 years (Required)

License/Certification

• Indiana Driver's License (Required)

About INcareTrans

INcareTrans is a veteran-owned provider of premium non-emergency medical transportation (NEMT) and paratransit services serving healthcare organizations, facilities, and individuals throughout Indiana. We specialize in ambulatory, wheelchair, and stretcher transportation, ensuring every passenger receives safe, reliable, and compassionate service

Our mission is simple: Transportation That Cares. We are committed to professionalism, integrity, safety, and exceptional customer service while helping people access the care and services they need.

At INcareTrans, our team members make a meaningful difference every day. Whether supporting operations, customer service, dispatch, or transportation services, every employee contributes to improving the lives of the people and communities we serve.