Driver / Transportation Operation Coordinatory II

Ryder System, Inc.; Knoxville (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401K with match

Stock purchase options

Employee discounts

Paid holidays and PTO

Maternity leave

Job summary

Ryder System, Inc. in Knoxville, TN, seeks an Operations Coordinator II to support driver operations in the West Region.

You will work under supervision, coordinating routes, delivering excellent customer service, and assisting supervisors to keep daily logistics running smoothly. You will handle clerical tasks, respond to inquiries, and help ensure compliance with regulatory requirements, while thriving in a fast-paced transportation environment and maintaining strong teamwork with drivers and

Qualifications

• H.S. diploma/GED required
• Two (2) years or more administrative and clerical support experience required
• Strong communication and customer service skills

Responsibilities

• Provide administrative support to supervisors and managers
• Coordinate and assign driver routes
• Respond to customer inquiries via email and resolve issues
• Support light dispatch operations and maintain accurate records

Skills

Customer service

Communication

Organization

Multitasking

Written communication

Education

High School diploma or GED

Job description

Transportation / Driver Operations Coordinator II

Location: Knoxville, TN. Division: Supply Chain Solutions.

Job Description

This Operations Coordinator role serves as a key point of contact for drivers, customers, and internal leadership across the West Region.

Responsibilities

Responsibilities include providing exceptional customer service, coordinating and assigning driver routes, supporting light dispatch operations, responding to and resolving customer inquiries received via email, and proactively addressing operational issues as they arise.

The position also provides administrative support to supervisors and managers, helping ensure efficient day-to-day operations while maintaining compliance and communication standards for federally regulated drivers.

The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced transportation and logistics environment.

Compensation

Pay Type: Weekly Hourly Pay: $26.00 Schedule: Monday through Friday from 8:00 AM until 4:30 PM with flexibility to work additional hours or days if needed to support business needs

Pay Type: Hourly Minimum Pay Range: 26 Maximum Pay Range: 26

Benefits

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

• Medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Summary

Under general supervision, the Operations Coordinator II performs clerical functions including receiving, classifying, reconciling, consolidating and summarizing of documents and information. Maintains records or logs. Verifies completion and accuracy of information. Sets up and maintains files and records.

Essential Functions Responsible for providing administrative support to the department: filing, opening mail, typing and answering phones Additional Responsibilities Performs other duties as assigned.

Skills and Abilities

Demonstrates customer service skills Must have customer service skills and telephone etiquette Highly thorough and dependable Requires integrity and trust Friendly and service-oriented Must have sense of humor, work/life balance and decision quality Strong verbal and written communication skills Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Ability to work independently and as a member of a team Flexibility to operate and self-driven to excel in a fast-paced environment Capable of multi-tasking, highly organized, with excellent time management skills Detailed oriented with excellent follow-up practices

Qualifications

H.S. diploma/GED required

Two (2) years or more administrative and clerical support experience required

Travel

No TRAVEL none DOT Regulated No

Additional Information

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Ryder Pay Transparency Policy. Philadelphia Fair Criminal Records Screening Standards Washington State Fair Chance Act