Driver Trainer

Keolis Commuter Services; Anaheim (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Keolis Commuter Services in Anaheim is seeking an experienced Operator to provide behind-the-wheel training and conduct evaluations for new operators. The ideal candidate will possess a Class B Commercial Driver's License and have a strong customer service record.

This position involves a variety of responsibilities including training, evaluations, and ensuring safety compliance, while also managing physical demands in diverse environments. Join a committed team dedicated to maintaining a safe and efficient transit service.

Qualifications

• Minimum five years’ experience as an operator.
• Must have a Class B Commercial Driver’s License with P endorsement & Airbrakes.
• Excellent customer service record.

Responsibilities

• Provide behind-the-wheel training for new operators.
• Conduct on-board evaluations and in-service training.
• Perform ride checks and road observations.

Skills

Planning and leadership abilities

Communication skills

Decision making

Education

Class B Commercial Driver’s License

Keolis Behind-the-Wheel Trainer Certification

Job description

Requirements

• Must have a minimum of five (5) years’ experience as an operator
• Must have a minimum of one (1) year of safety/training experience
• Perform DOT mandatory Drug and Alcohol testing
• Must have and maintain qualifications to operate all equipment utilized within the location
• Must have and maintain all required licenses and certifications
• Must currently hold a Class B Commercial Driver’s License with P endorsement & Airbrakes
• Must hold Keolis Behind-the-Wheel Trainer Certification or acquire during the first 60 days
• Excellent customer service record, with no customer complaints in the previous twelve (12) months
• Must successfully pass the background screening process including an MVR check

Skills

• Excellent planning and leadership abilities
• Excellent communication and interpersonal skills
• Provide experience as the Road Supervisor
• Ability to make decisions, manage change, motivate, delegate, and manage time

Key Accountabilities

• Provides behind-the-wheel training for new operators and trainees
• Conducts on-board evaluations and in service training to operators according to schedule and/or need
• Provides behind-the-wheel retraining as directed
• Performs ride checks and road observations as requested
• Completes documentation forms in accordance with Keolis, State, Federal, local, and Company requirements
• Evaluates new operator driving skills using appropriate checklists and evaluation forms
• Provides appropriate feedback to new operators
• Assess the competence of new operators
• Ensures operators are fully trained prior to being released into revenue service
• Serves as role model and mentor to new operators
• Identifies retraining needs
• Recognizes and reports safe and unsafe acts / conditions to Management
• Provides feedback to Safety Manager, GM, Operations Manager and other appropriate staff regarding training needs
• Assists training department in identifying additional or refresher training needs based on current trends within the employee base
• Other duties as assigned

Safety

• Ensure that the Road Traffic Safety Management System (RTSMS) conforms to the requirements
• Ensure that the RTSMS processes are delivering their intended outputs
• Report to management on the performance of the RTSMS and on opportunities for improvement and on the need for change or innovation
• Ensure the promotion of customer focus throughout the organization
• Ensure the integrity of the RTSMS is maintained, when any changes to RTSMS are planned and implemented

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail, to varying extents, the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand‑wrist motions, and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises, fumes, and airborne particles;

In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.
• Office Staff may work indoors in air‑conditioned or well‑ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.

Additional Statements

• Drug screening: Pursuant to Department of Transportation regulations, employment for safety‑sensitive positions will be contingent upon passing a pre‑employment drug screen and a physical examination. Keolis maintains a drug‑free workplace. Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact [e-mail]. Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants.
• Work authorization: Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.