Driver Success & Operations Manager

Schneider National; Urbandale (IA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

401(k) with company match

Paid time off and holidays

Incentive pay program

Job summary

Schneider National in Urbandale, IA is seeking a Driver Manager to ensure successful execution of customer freight delivery through effective driver management. You will act as a link between the business, our drivers and customers, coordinating safety, adherence to policies, and performance improvement initiatives.

The role emphasizes coaching drivers, managing payroll and home time, and working with cross-functional teams to enhance retention and service quality.

Qualifications

• Bachelor's degree or 2 years of equivalent work experience preferred.
• Strong written and verbal communication skills.
• Advanced problem solving and critical thinking skills.
• Able to work collaboratively with a variety of teams, both internally and externally.

Responsibilities

• Make safety-conscious decisions that ensure compliance with all policies and procedures.
• Balance the needs of our customers, drivers and the business.
• Provide continuous, structured and proactive performance management and coaching to drivers.
• Manage driver payroll and home time.
• Collaborate with various teams to identify and implement creative solutions to improve retention and drive business.

Skills

Communication skills

Problem solving

Collaborative work

Education

Bachelor's degree or 2 years of equivalent work experience

Job description

Schneider National in Urbandale, IA is seeking a Driver Manager to ensure successful execution of customer freight delivery through effective driver management. You will act as a link between the business, our drivers and customers, coordinating safety, adherence to policies, and performance improvement initiatives.

The role emphasizes coaching drivers, managing payroll and home time, and working with cross-functional teams to enhance retention and service quality.