Driver, Shuttle - 4p-9p M-F

massgeneralbrigham; Boston (MA); On-site; USD 40,000 - 48,000; Full time

Job summary

Mass General Brigham is seeking a shuttle bus driver to operate passenger transport on an on-site schedule, primarily evenings. The role requires 1–2 years of shuttle driving, a High School Diploma, and the ability to obtain a DOT medical card along with Air Brake and Passenger endorsements.

You will follow routes, log trips, assist passengers, and ensure safety and compliance with policies and regulations while delivering courteous service.

Qualifications

• High school diploma or equivalent preferred.
• Proven shuttle bus driving experience (1–2 years).
• Ability to obtain DOT medical card and CDL endorsements (Air Brake, Passenger).
• Excellent driving skills and customer service orientation.

Responsibilities

• Operate shuttle bus/coach-type vehicles and transport passengers safely.
• Follow scheduled routes, communicate with dispatch, and log trips.
• Assist passengers, including those with disabilities, boarding/disembarking.
• Maintain accurate records of passengers, mileage, and inspections.
• Adhere to all safety policies and traffic laws.

Skills

Shuttle driving

Customer service

Record keeping

Attention to detail

Safety awareness

Education

High school diploma

Experience in lieu of degree allowed

Job description

Site

The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

M-F 4p-9p

• Operates shuttle bus and/or passenger coach-type vehicles. Safely transports passengers to various destinations while adhering to traffic laws and company policies.
• Adheres to assignments in accordance with scheduled shuttle routes prepared by the Manager, Supervisor, and/or Dispatcher. Reports to the Supervisor of Transportation (or to a designated individual in the Supervisor's absence).
• Provide safe, courteous, and professional service to passengers while en route to/from destinations. Follow established routes and departure times.
• Communicates with dispatch for guidance on any detours/delays.
• Operates vehicles in accordance with Mass General Brigham Fleet Safety Program Policies and Procedures, as well as in accordance with applicable federal, state, and local laws and regulations.
• Maintains an accurate log documenting the number of passengers, trips completed, mileage, interior/exterior vehicle inspection, and other information that might be requested.
• Ensures adherence to passenger limits, both seated and standing.
• Assists passengers with disabilities and others needing assistance to board and disembark from the vehicle via the wheelchair lift.
• Reports any emergencies/concerns with the vehicle and/or passengers immediately to the Supervisor and/or Dispatcher.

Qualifications

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal required Commercial Drivers License [Massachusetts] - Massachusetts Department of Transportation Registry of Motor Vehicles required

Experience

Proven experience as a shuttle bus driver 1-2 years required

Knowledge, Skills and Abilities

• Excellent driving skills for shuttle buses and coach-type vehicles with the ability to navigate various road and weather conditions safely.
• Attention to detail and accuracy in record-keeping and documentation.
• Great improvisational skills.
• Knowledge of basic vehicle maintenance procedures.
• Excellent customer service skills.
• Ability to obtain a DOT medical card from Occupational Health.
• Ability to possess and maintain an Air Brake Endorsement and Passenger Endorsement on a CDL license.

Additional Job Details (if applicable)

• Remote Type Onsite
• Work Location 80 Blossom Street
• Scheduled Weekly Hours 25
• Employee Type Regular
• Work Shift Evening (United States of America)
• Pay Range - /
• Grade 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass Genera