Driver, Shuttle - 2:30p-6:30p M-F

Mass General Brigham; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Mass General Brigham is seeking a shuttle bus driver for on-site operations at 80 Blossom Street, Boston. The role involves safely transporting passengers, following scheduled routes, and maintaining logs with attention to safety and customer service. Requires a CDL with endorsements and MD/MA compliance.

Shift is evening, 20 hours per week, with pay range $18.58–$26.58 per hour. Prior shuttle driving experience and a high school diploma are preferred; CDL/DMV checks are required.

Qualifications

• High School Diploma or Equivalent preferred; role may accept experience in lieu of a degree.

Responsibilities

• Operates shuttle bus and/or passenger coach-type vehicles to safely transport passengers to various destinations.
• Adheres to assignments and scheduled shuttle routes.
• Reports to the Supervisor or Dispatcher as required.
• Provide safe, courteous, and professional service to passengers.
• Follow established routes and departure times; communicate detours/delays to dispatch.
• Operate vehicles in compliance with Fleet Safety Program and state/federal laws.
• Maintains an accurate log of passengers, trips, mileage, and inspections.
• Ensure adherence to passenger limits and assist passengers with disabilities to board/disembark.
• Report emergencies/concerns with vehicle or passengers immediately.

Skills

Driving skills

Customer service

Record-keeping

Attention to detail

CDL knowledge

Education

High School Diploma or Equivalent preferred

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Shift: 2:30p-6:30p M-F

• Operates shuttle bus and/or passenger coach-type vehicles. Safely transports passengers to various destinations while adhering to traffic laws and company policies.
• Adheres to assignments in accordance with scheduled shuttle routes prepared by the Manager, Supervisor, and/or Dispatcher.
• Reports to the Supervisor of Transportation (or to a designated individual in the Supervisor's absence).
• Provide safe, courteous, and professional service to passengers while en route to/from destinations.
• Follow established routes and departure times.
• Communicates with dispatch for guidance on any detours/delays.
• Operates vehicles in accordance with Mass General Brigham Fleet Safety Program Policies and Procedures, as well as in accordance with applicable federal, state, and local laws and regulations.
• Maintains an accurate log documenting the number of passengers, trips completed, mileage, interior/exterior vehicle inspection, and other information that might be requested.
• Ensures adherence to passenger limits, both seated and standing.
• Assists passengers with disabilities and others needing assistance to board and disembark from the vehicle via the wheelchair lift.
• Reports any emergencies/concerns with the vehicle and/or passengers immediately to the Supervisor and/or Dispatcher.

Qualifications

Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials

• MGH Security RMV Check/Registry of Motor Vehicles Driving Report - MGB Internal required
• Commercial Drivers License [Massachusetts] - Massachusetts Department of Transportation Registry of Motor Vehicles required

Experience

Proven experience as a shuttle bus driver 1-2 years required

Knowledge, Skills and Abilities

• Excellent driving skills for shuttle buses and coach-type vehicles with the ability to navigate various road and weather conditions safely.
• Attention to detail and accuracy in record-keeping and documentation.
• Great improvisational skills.
• Knowledge of basic vehicle maintenance procedures.
• Excellent customer service skills.
• Ability to obtain a DOT medical card from Occupational Health.
• Ability to possess and maintain an Air Brake Endorsement and Passenger Endorsement on a CDL license.

Additional Job Details

• Remote Type Onsite
• Work Location 80 Blossom Street
• Scheduled Weekly Hours 20
• Employee Type Regular
• Work Shift Evening (United States of America)
• Pay Range $18.58 - $26.58/Hourly
• Grade 3

Pay and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.