Driver Recruiter

U.S. Xpress, Inc.; Chattanooga (TN); Remote; USD 42,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with Employer Matching

Employee Stock Purchase Plan

Paid Time Off

Company Paid Holidays

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress, Inc. is seeking a Driver Recruiter for a remote role based in the United States. You will manage the full driver hiring cycle, from sourcing to offer, ensuring compliance with DOT rules and company guidelines.

The role requires 2+ years in customer-facing recruiting or related fields and an Associate's degree. You will work with TenStreet and Pegasus systems, promoting company programs and delivering a great candidate experience.

Qualifications

• Associate’s degree or equivalent experience required.
• 2+ years in a call center, inside sales, or related field.
• Experience in transportation/logistics preferred.

Responsibilities

• Own the driver recruitment process to fill openings, including sourcing, interviewing, and closing candidates.
• Interview and assess applicants against hiring guidelines; review MVR, DAC, and background.
• Extend offers to qualified candidates and ensure a great candidate experience.
• Provide driver openings on a daily basis for OTR and Dedicated roles.
• Maintain knowledge of compensation offerings, benefits, and salary structures.
• Collaborate with leadership to manage expectations and solve recruiting issues.
• Use de-escalation when handling sensitive decisions and disqualifications.
• Enter driver information in TenStreet and Pegasus systems accurately.
• Promote USX programs in recruiting, marketing, referrals, and postings.
• Communicate USX mission and culture to help candidates understand value.

Skills

Logistics exp

Communication skills

MS Office

De-escalation

Time management

Self-motivation

Prioritization

Phone rapport

Remote collaboration

Education

Associate degree

Tools

Microsoft Office

Job description

Who We Are

U.S.

Why U.S. Xpress?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit‑sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out‑of‑the‑box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

USX HEADQUARTERS

9:30-6:30

Position open to remote: Yes

Grade: ES09

Compensation Range: 42,000 - 44,000

Relentlessly Delivering Big Ideas.

U.S. Xpress is one of the nation’s largest asset‑based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting‑edge technology. It’s the collective brainpower of thousands of visionaries and problem‑solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Primary Position Purpose

This position manages the recruiting and hiring of all drivers for U.S. Xpress to ensure we are hiring the best possible talent for the organization. This position screens, interviews, and uses their discretion to determine the hiring eligibility of drivers per USX hiring guidelines and DOT Rules and Regulations.

Position Functions

• Own the driver recruitment process to fill existing openings (includes sourcing, interviewing/screening and closing candidates), while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines.
• Interview, gather and analyze data to determine if applicants meet USX hiring guidelines. Review MVR, DAC, and criminal background of potential applicants.
• Use discretion to extend an offer to potential applicants who meet qualifications while focusing on providing a great candidate experience.
• Provide driver applicants with USX OTR and Dedicated job openings on a daily basis.
• Maintain knowledge of compensation offerings, benefits, and salary structures for potential candidates.
• Effectively partner with leadership to manage expectations of drivers, solve recruiting issues and act as an advisor throughout the recruiting process.
• Utilize de‑escalation skills when handling sensitive decisions to disqualify a driver from potential employment.
• Enter driver information accurately in TenStreet, confirming it flows to Pegasus.
• Promote USX company‑wide programs in recruiting, marketing, employee referrals, and job postings.
• Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value.

What We’re Looking For

Education

Associate’s degree in related field or equivalent years of experience required

Equivalent years of experience are defined as one year of professional experience for each year of college requested.

Experience

2+ years of experience in a call center environment, inside sales, or other related fields required.

Skills & Abilities

• Transportation and/or Logistics industry experience preferred.
• Professional communication skills and common courtesy required. Ability to exchange information effectively in a concise and logical way, and be sensitive to audience diversity.
• Strong skills with Microsoft Office suite (e.g. Word, Excel, Outlook, etc.).
• Sound judgment, de‑escalation, and problem‑solving skills.
• Ability to effectively build rapport/relationships via the phone.
• Must be self‑motivated and detail oriented.
• Adept at assessing organizational dynamics and managing change.
• Works quickly and efficiently. Able to test solutions, learn, and iterate quickly.
• Proactive and pragmatic problem solver.
• Communicates effectively across multiple mediums.
• Must be a self‑starter, able to prioritize tasks without direct supervision.
• Internal drive to meet deadlines and goals without the structure of an office setting.
• Must take initiative to stay engaged with the team, build relationships remotely.
• Must be self‑sufficient and able to utilize available resources.
• Needs to over communicate progress and roadblocks.
• Able to manage time zones, schedules, and output without direct oversight.

Licenses & Certifications

N/A

Supervisory Responsibility

N/A

Work Environment

The work environment for this remote position is home‑based. Success in this role requires a high level of self‑motivation and time management. Team communication and collaboration are conducted virtually through video calls, messaging platforms, and project management tools. A quiet, dedicated workspace and reliable internet connection are essential. This position emphasizes results and accountability, with a focus on delivering high‑quality work in a self‑directed setting.

Work Environment / Physical Requirements – Normal Office Settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.