RECRUITER, DRIVER

U.S. Xpress, Inc.; Chattanooga (TN); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k with Employer Matching

Employee Stock Purchase Plan

Paid Time Off

Short Term Incentive Program

Pet Insurance

Job summary

U.S. Xpress is seeking a dedicated recruiter to manage driver recruitment from sourcing to closing, ensuring compliance with DOT rules and our internal guidelines.

You will engage candidates via phone and email, assess qualifications, and present job opportunities aligning with our compensation and benefits offerings. The role emphasizes strong communication, de-escalation skills, and the ability to work with leadership to resolve recruiting challenges while providing a positive candidate

Qualifications

• Associate degree or equivalent experience required.
• 2+ years of experience in a call center, inside sales, or related field.
• Strong communication skills and courtesy; ability to exchange information clearly.
• Experience with transportation/logistics industry preferred.

Responsibilities

• Own the driver recruitment process to fill openings, including sourcing, interviewing, and closing candidates.
• Review MVR, DAC, and background per hiring guidelines.
• Extend offers to qualified applicants while ensuring a positive candidate experience.
• Maintain knowledge of compensation, benefits, and salary structures for candidates.
• Collaborate with leadership to manage expectations and address recruiting issues.
• Enter driver data in TenStreet and ensure it flows to Pegasus.

Skills

Call center experience

Professional communication

Microsoft Office

De-escalation

Time management

Relationship building

Problem solving

Self-motivated

Education

Associate’s degree or equivalent

Tools

TenStreet

Pegasus

Job description

Who We Are

U.S.

Why U.S. Xpress?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

USX HEADQUARTERS

9:00a-6:00p

Position open to remote: No

Grade: ES09

Compensation Range: 42,000 - 44,000

Who We Are

Relentlessly Delivering Big Ideas.

U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting‑edge technology. It’s the collective brainpower of thousands of visionaries and problem‑solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?

Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

Primary Position Purpose

This position manages the recruiting and hiring of all drivers for U.S. Xpress to ensure we are hiring the best possible talent for the organization. This position screens, interviews, and uses their discretion to determine the hiring eligibility of drivers per USX hiring guidelines and DOT Rules and Regulations.

Position Functions

• Own the driver recruitment process to fill existing openings (includes sourcing, interviewing/screening and closing candidates), while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines.
• Interview, gather and analyze data to determine if applicants meet USX hiring guidelines. Review MVR, DAC, and criminal background of potential applicants.
• Use discretion to extend an offer to potential applicants who meet qualifications while focusing on providing a great candidate experience.
• Provide driver applicants with USX OTR and Dedicated job openings on a daily basis.
• Maintain knowledge of compensation offerings, benefits, and salary structures for potential candidates.
• Effectively partner with leadership to manage expectations of drivers, solve recruiting issues and act as an advisor throughout the recruiting process.
• Utilize de‑escalation skills when handling sensitive decisions to disqualify a driver from potential employment.
• Enter driver information accurately in TenStreet, confirming it flows to Pegasus.
• Promote USX company‑wide programs in recruiting, marketing, employee referrals, and job postings.
• Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value.

What We’re Looking For

• Education
• Associate’s degree in related field or equivalent years of experience required
• Equivalent years of experience are defined as one year of professional experience for each year of college requested
• Experience
• 2+ years of experience in a call center environment, inside sales, or other related fields required
• Skills & Abilities
• Transportation and/or Logistics industry experience preferred
• Professional communication skills and common courtesy required. Ability to exchange information effectively in a concise and logical way, and be sensitive to audience diversity
• Strong skills with Microsoft Office suite (e.g. Word, Excel, Outlook, etc.)
• Sound judgment, de‑escalation, and problem‑solving skills
• Ability to effectively build rapport/relationships via the phone
• Must be self‑motivated and detail oriented
• Adept at assessing organizational dynamics and managing change
• Works quickly and efficiently. Able to test solutions, learn, and iterate quickly
• Proactive and pragmatic problem solver
• Communicates effectively across multiple mediums
• Must be a self‑starter, able to prioritize tasks without direct supervision
• Internal drive to meet deadlines and goals without the structure of an office setting
• Must take initiative to stay engaged with the team, build relationships remotely
• Must be self‑sufficient and able to utilize available resources
• Needs to over communicate progress and roadblocks
• Able to manage time zones, schedules, and output without direct oversight
• Licenses & Certifications
• N/A
• Supervisory Responsibility
• N/A

Work Environment: The work environment for this remote position is home‑based. Success in this role requires a high level of self‑motivation and time management. Team communication and collaboration are conducted virtually through video calls, messaging platforms, and project management tools. A quiet, dedicated workspace and reliable internet connection are essential. This position emphasizes results and accountability, with a focus on delivering high‑quality work in a self‑directed setting.

Work Environment / Physical Requirements – Normal Office Settings. This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.