Driver Records & Sanctions Admin Specialist

State of Iowa; Ankeny (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, life insurance

IPERS retirement plan

401A plan with employer contributions

Paid time off & holidays

Employee discounts

Job summary

The State of Iowa, Bureau of Enforcement, Auditing and Records, MVD in Ankeny, is seeking an Administrative Support Assistant 3 to support driving records processing, appeals review, and sanction administration. This role emphasizes accurate record keeping and customer-focused service in a fast-paced public sector environment.

Working hours are Monday–Friday, 8:00 AM–4:30 PM with a flexible schedule option. Benefits include health and dental, retirement IPERS, and paid time off.

Qualifications

• Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: two years of full-time work experience in general office, clerical, data entry/processing, or related work; or a total of two years of education and/or full-time experience where thirty semester hours equals one year of experience; or current, continuous state executive branch experience meeting the specified conditions.

Responsibilities

• Review and process driving record inquiries from county attorneys, insurance carriers, courts, and other authorized sources.
• Evaluate appeals and hearing requests related to driving privileges.
• Process OWI-related actions including Implied Consent violations and court-ordered sanctions.
• Manage suspensions and reinstatements for non-payment of fines, SR22/SR26 filings, and financial responsibility compliance.
• Review and update CDL medical certificates and ensure compliance with state and federal requirements.
• Administer Driver Improvement Program actions and apply required sanctions.
• Determine eligibility for reinstatement of driving privileges and provide guidance to customers and stakeholders.
• Maintain accurate driving records in accordance with Iowa Code, Administrative Rules, and federal MCSIA regulations.

Skills

Positive attitude

Customer service

Problem solving

Organization

Time management

Team player

Job description

The State of Iowa, Bureau of Enforcement, Auditing and Records, MVD in Ankeny, is seeking an Administrative Support Assistant 3 to support driving records processing, appeals review, and sanction administration. This role emphasizes accurate record keeping and customer-focused service in a fast-paced public sector environment.

Working hours are Monday–Friday, 8:00 AM–4:30 PM with a flexible schedule option. Benefits include health and dental, retirement IPERS, and paid time off.