Driver Operations Coordinator – Last-Mile Logistics

HIVED; Bristol Township (Bucks County); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

25 days of holiday

Birthday Day Off

Private Medical Insurance

MacBook Air or Windows Laptop

Cycle to work scheme

Job summary

HIVED is seeking an on-site Operations Coordinator in London to direct day-to-day driver team operations and drive performance. This role emphasizes driver experience, retention, and compliance, reporting into the Operations Manager.

The position requires a hands-on leader who can coordinate with multiple stakeholders to maintain service quality. You will balance scheduling, issue resolution, and data-informed decision making while maintaining a positive, customer-oriented mindset in a

Qualifications

• 1–3 years of related working experience with logistics/last-mile
• Hands-on approach to managing and developing team members
• Proven ability to thrive in a fast-paced, high-pressure environment
• Valid UK driving license required

Responsibilities

• Manage the day-to-day operations of an assigned driver team.
• Champion initiatives that foster a positive driver experience and promote retention.
• Overseeing all aspects of the assigned driver team, serving as the primary point of contact for driver inquiries and support at HIVED.
• Ensure driver compliance with HIVED's requirements and expectations.
• Partner with stakeholders to ensure driver excellence via check-ins and ride-alongs.

Skills

Driver relations

Stakeholder mgmt

Communication

Problem solving

Job description

HIVED is seeking an on-site Operations Coordinator in London to direct day-to-day driver team operations and drive performance. This role emphasizes driver experience, retention, and compliance, reporting into the Operations Manager.

The position requires a hands-on leader who can coordinate with multiple stakeholders to maintain service quality. You will balance scheduling, issue resolution, and data-informed decision making while maintaining a positive, customer-oriented mindset in a