Driver Manager - Shakopee, MN

Paycom - ATS; Shakopee (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Temco Logistics, a Home Depot-related delivery partner, seeks a Driver Manager to enhance on-time performance and safety in a white-glove final-mile environment. The role emphasizes proactive engagement, compliance oversight, and coaching to elevate driver success and customer satisfaction.

You will monitor operations, optimize routes, train staff, and ensure payroll accuracy while maintaining Temco’s brand standards across all delivery activities.

Qualifications

• Must have experience with home appliance installation or mechanical aptitude and ability to learn the installation process.
• Knowledge of Transportation Operations, including routing, scheduling, DOT compliance, and safety.
• Demonstrated hands-on leadership and ability to fill in during absences or peak periods.

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance, coordinate changes with the MDO team.
• Train and onboard new customer service staff; build office and driver schedules and ensure hours adherence.
• Review payroll accuracy and partner with Driver Managers on route adjustments.
• Lead and support drivers daily to ensure readiness and success; monitor performance metrics and coach for improvement.
• Oversee DOT compliance and safety standards for drivers and equipment.

Skills

Home appliance installation

Routing & DOT compliance

Leadership & coverage

Job description

Temco Logistics, a proud subsidy of The Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.As a Driver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temco’s brand standards in a white-glove delivery environment for Home Appliance Installation.Must Have Skills:Home Appliance Installation or mechanical aptitude who can learn the home appliance installation process.Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance)Hands on leadership. Ability to fill in during absences, or busy business seasons.Job Responsibilities:Monitor on‑road operations and support drivers with calls, exceptions, and issue resolutionPrepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO teamTrain and onboard new customer service staffBuild office and driver schedules and ensure hours adherenceReview payroll accuracy and partner with Driver Managers on route adjustmentsManage check‑in compliance and daily exception processing (MARS, reschedules, cancellations)Order office supplies and maintain proper staging of product and paperworkSupport inbound/outbound processes in 3PL locationsInvestigate freight and Sedgewick claimsAssess waste/recycling operations and recommend improvementsLead and support drivers daily to ensure readiness and success.Monitor performance metrics and coach for improvement.Oversee DOT compliance and safety standards for drivers and equipment.Conduct on-road observations and Safe Work Habits Assessments.Partner with operations to optimize routes and maintain fairness.Drive a culture of professionalism and customer satisfaction.