Driver Manager - Shakopee, MN

Temco Logistics LLC; Shakopee (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

Temco Logistics LLC seeks a Driver Manager to lead its final-mile, white-glove Home Appliance Installation network in Minnesota. You will guide daily operations, coach drivers, ensure safety, and maintain Temco’s brand standards while coordinating with the MDO team on route optimization.

Your responsibilities include monitoring on-road performance, training staff, managing driver schedules and payroll accuracy, and driving professional customer service across the operation.

Qualifications

• Proven knowledge of home appliance installation or mechanical aptitude to learn the process.
• Understanding of routing, scheduling, DOT and safety compliance.
• Demonstrated hands-on leadership and ability to fill in during peak periods.

Responsibilities

• Monitor on-road operations and assist drivers with calls, exceptions, and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance, coordinate changes with MDO.
• Train and onboard new customer service staff.
• Build office and driver schedules and ensure hours adherence.
• Review payroll accuracy and partner with Driver Managers on route adjustments.
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
• Order office supplies and maintain proper staging of product and paperwork.
• Support inbound/outbound processes in 3PL locations.
• Investigate freight and Sedgewick claims.
• Assess waste/recycling operations and recommend improvements.
• Lead and support drivers daily to ensure readiness and success.
• Monitor performance metrics and coach for improvement.
• Oversee DOT compliance and safety standards for drivers and equipment.
• Conduct on-road observations and Safe Work Habits Assessments.
• Partner with operations to optimize routes and maintain fairness.
• Drive a culture of professionalism and customer satisfaction.

Skills

Home Appliance Installation

Transportation Operations

Hands on leadership

Job description

Temco Logistics, a proud subsidy ofThe Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.As aDriver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temcos brand standards in awhite-glove deliveryenvironment for Home Appliance Installation.

Must Have Skills:

- Home Appliance Installationor mechanical aptitude who can learn the home appliance installation process.

- Transportation Operationsknowledge (Routing, Scheduling, DOT & Safety Compliance)

- Hands on leadership. Ability to fill in during absences, or busy business seasons.

Job Responsibilities:

- Monitor on‑road operations and support drivers with calls, exceptions, and issue resolution

- Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team

- Train and onboard new customer service staff

- Build office and driver schedules and ensure hours adherence

- Review payroll accuracy and partner with Driver Managers on route adjustments

- Manage check‑in compliance and daily exception processing (MARS, reschedules, cancellations)

- Order office supplies and maintain proper staging of product and paperwork

- Support inbound/outbound processes in 3PL locations

- Investigate freight and Sedgewick claims

- Assess waste/recycling operations and recommend improvements

- Lead and support drivers daily to ensure readiness and success.

- Monitor performance metrics and coach for improvement.

- Oversee DOT compliance and safety standards for drivers and equipment.

- Conduct on-road observations and Safe Work Habits Assessments.

- Partner with operations to optimize routes and maintain fairness.

- Drive a culture of professionalism and customer satisfaction.