Driver Manager- Shakopee MN 3PL

The Home Depot; Shakopee (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile for home appliance installations.

You will monitor on-road operations, coach drivers, ensure DOT compliance, coordinate routing, and partner with the MDO team to optimize schedules and safety while upholding Temco’s brand standards in a white-glove delivery environment.

Qualifications

• Experience with home appliance installation or mechanical aptitude.
• Knowledge of routing, scheduling, and DOT & safety compliance.
• Ability to lead by example and fill in during busy periods.

Responsibilities

• Monitor on-road operations and support drivers via calls and issue resolution.
• Prepare manifests, review routes for optimization and DOT compliance.
• Train and onboard new customer service staff.
• Build driver schedules and ensure hours adherence.
• Review payroll accuracy and coordinate route adjustments.
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
• Support inbound/outbound processes in 3PL locations.
• Oversee DOT compliance and safety standards for drivers and equipment.
• Conduct on-road observations and Safe Work Habits assessments.
• Coach drivers for performance improvements.

Skills

Appliance installation

Transportation operations

Hands-on leadership

Job description

26351

Temco Logistics, a proud subsidy of The Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.

As a Driver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temco’s brand standards in a white‑glove delivery environment for Home Appliance Installation.

Must Have Skills

• Home Appliance Installation or mechanical aptitude who can learn the home appliance installation process.
• Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance)
• Hands on leadership. Ability to fill in during absences, or busy business seasons.

Scheduled: 4am start 10-12 hours shifts M-Sat.

Job Responsibilities

• Monitor on‑road operations and support drivers with calls, exceptions, and issue resolution
• Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team
• Train and onboard new customer service staff
• Build office and driver schedules and ensure hours adherence
• Review payroll accuracy and partner with Driver Managers on route adjustments
• Manage check‑in compliance and daily exception processing (MARS, reschedules, cancellations)
• Order office supplies and maintain proper staging of product and paperwork
• Support inbound/outbound processes in 3PL locations
• Investigate freight and Sedgewick claims
• Assess waste/recycling operations and recommend improvements
• Lead and support drivers daily to ensure readiness and success.
• Monitor performance metrics and coach for improvement.
• Oversee DOT compliance and safety standards for drivers and equipment.
• Conduct on‑road observations and Safe Work Habits Assessments.
• Partner with operations to optimize routes and maintain fairness.
• Drive a culture of professionalism and customer satisfaction.

Apply End Date: 2026-12-31