Driver Manager - Frederick, MD

Temco Logistics LLC; Country Side (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

Temco Logistics LLC, a proud subsidiary of The Home Depot, seeks a Driver Manager to oversee final mile operations, ensuring safety, efficiency, and exceptional customer service in a white-glove delivery environment for appliance installation.

You will monitor on-road performance, coach drivers, align routing with DOT rules, prepare manifests, and support payroll and scheduling. The role emphasizes leadership, accountability, and maintaining Temco’s service standards.

Qualifications

• Experience in home appliance installation or mechanical aptitude to learn installation process.
• Solid knowledge of routing, scheduling, DOT compliance, and safety standards.
• Proven hands-on leadership and ability to cover in absences or peak seasons.

Responsibilities

• Monitor on-road operations and support drivers with calls and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance.
• Train and onboard new customer service staff.
• Build schedules and ensure hours adherence.
• Review payroll accuracy and coordinate route adjustments.
• Lead daily driver readiness and performance coaching.
• Ensure DOT compliance and safety standards.
• Oversee 3PL inbound/outbound processes.
• Investigate freight and claims.
• Foster professional, customer-focused culture.

Skills

Home Appliance Install

Routing & DOT compliance

Leadership

Job description

Temco Logistics, a proud subsidy of The Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.As a Driver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temco’s brand standards in a white-glove delivery environment for Home Appliance Installation.Must Have Skills:Home Appliance Installation or mechanical aptitude who can learn the home appliance installation process.Transportation Operations knowledge (Routing, Scheduling, DOT & Safety Compliance)Hands on leadership. Ability to fill in during absences, or busy business seasons.Job Responsibilities:Monitor on‑road operations and support drivers with calls, exceptions, and issue resolutionPrepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO teamTrain and onboard new customer service staffBuild office and driver schedules and ensure hours adherenceReview payroll accuracy and partner with Driver Managers on route adjustmentsManage check‑in compliance and daily exception processing (MARS, reschedules, cancellations)Order office supplies and maintain proper staging of product and paperworkSupport inbound/outbound processes in 3PL locationsInvestigate freight and Sedgewick claimsAssess waste/recycling operations and recommend improvementsLead and support drivers daily to ensure readiness and success.Monitor performance metrics and coach for improvement.Oversee DOT compliance and safety standards for drivers and equipment.Conduct on-road observations and Safe Work Habits Assessments.Partner with operations to optimize routes and maintain fairness.Drive a culture of professionalism and customer satisfaction.Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits 2026 Temco Logistics Product Authority, LLC. All rights reserved.