Driver Manager - Frederick, MD

The Home Depot

Frederick (MD)

On-site

USD 65,000 - 90,000

Full time

8 hours ago
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Job summary

Temco Logistics in Frederick, MD, seeks a Driver Manager to oversee on-road operations, coach drivers, and ensure safety and service quality in a white-glove final-mile environment for Home Appliance Installation. You will monitor routes, coordinate with the MDO team, train new staff, manage schedules, payroll checks, and DOT compliance, while upholding Temco’s brand standards.

This role emphasizes proactive leadership, exceptional customer service, and collaborative problem solving with

Qualifications

  • Home appliance installation or mechanical aptitude to learn installation process.
  • Routing, scheduling, DOT & Safety compliance knowledge.
  • Hands-on leadership able to cover for others during peak times.

Responsibilities

  • Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
  • Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team.
  • Train and onboard new customer service staff.
  • Build driver schedules and ensure hours adherence.
  • Review payroll accuracy with Driver Managers on route adjustments.
  • Oversee DOT compliance and safety standards for drivers and equipment.
  • Lead and coach drivers daily for readiness and success.
  • Conduct on-road observations and Safe Work Habits Assessments.
  • Coordinate inbound/outbound processes in 3PL locations.
  • Investigate freight and claims.

Skills

Home Appliance Installation
Transportation Operations
Hands on leadership

Job description

26442

Temco Logistics, a proud subsidy ofThe Home Depot, is seeking a Driver Manager to join our team and help us deliver exceptional service in the final mile.

As aDriver Manager, you will play a critical role in ensuring operational excellence and driver success through proactive engagement, compliance oversight, and performance coaching. This position focuses on safety, customer service, and maintaining Temco’s brand standards in awhite-glove deliveryenvironment for Home Appliance Installation.

Must Have Skills
  • Home Appliance Installationor mechanical aptitude who can learn the home appliance installation process.
  • Transportation Operationsknowledge (Routing, Scheduling, DOT & Safety Compliance)
  • Hands on leadership. Ability to fill in during absences, or busy business seasons.
Job Responsibilities
  • Monitor on‑road operations and support drivers with calls, exceptions, and issue resolution
  • Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team
  • Train and onboard new customer service staff
  • Build office and driver schedules and ensure hours adherence
  • Review payroll accuracy and partner with Driver Managers on route adjustments
  • Manage check‑in compliance and daily exception processing (MARS, reschedules, cancellations)
  • Order office supplies and maintain proper staging of product and paperwork
  • Support inbound/outbound processes in 3PL locations
  • Investigate freight and Sedgewick claims
  • Assess waste/recycling operations and recommend improvements
  • Lead and support drivers daily to ensure readiness and success.
  • Monitor performance metrics and coach for improvement.
  • Oversee DOT compliance and safety standards for drivers and equipment.
  • Conduct on-road observations and Safe Work Habits Assessments.
  • Partner with operations to optimize routes and maintain fairness.
  • Drive a culture of professionalism and customer satisfaction.

Temco Logistics is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law. Bilingual candidates are encouraged to apply. For a full list of the various benefits Temco Logistics offers visit: thd.co/temcobenefits ©2026 Temco Logistics Product Authority, LLC. All rights reserved.

Apply End Date: 2026-12-31

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