Driver Manager

Socket.dev; South Brunswick (NJ); On-site; USD 70,000 - 90,000; Full time

Job summary

Hermann Transportation seeks a Driver Manager in New Jersey to lead driver engagement, dispatch execution, and service performance in a fast-paced asset-based operation.

The role requires strong experience with HOS, load planning, and comprehensive use of McLeod software, with a transition from OmniTracs to Samsara. You will collaborate with CSRs, Planners, and Maintenance to ensure on-time freight movement and customer satisfaction.

Qualifications

• 3+ years of trucking operations or driver management experience.
• Strong knowledge of dispatch processes and HOS regulations.
• Experience with appointment-based freight and time-sensitive deliveries.
• Ability to manage multiple drivers in a fast-paced environment.

Responsibilities

• Manage a fleet of assigned drivers to ensure safe, compliant, and efficient operations
• Oversee dispatch execution, driver scheduling, and load assignment with planners
• Monitor driver HOS, availability, and performance using McLeod and telematics
• Address service issues and delays to protect customer commitments
• Maintain daily driver communications about load details and appointments
• Support driver retention and engagement through follow-up and relationship-building
• Ensure accurate load updates within McLeod and review driver logs
• Coordinate with CSRs, Planners, and Maintenance for freight movement
• Assist drivers with onboarding into company systems

Skills

Driver management

Dispatch coordination

Communication skills

Problem solving

Tools

McLeod

OmniTracs

Samsara

Excel

Outlook

Job description

Driver Manager (DM)

Position Overview

Hermann Transportation is seeking a highly organized, proactive, and experienced Driver Manager (DM) to support our asset-based trucking operation in New Jersey. This position plays a critical role in driver engagement, operational execution, on-time performance, and customer service delivery.

The ideal candidate understands the operational realities of trucking, driver hours-of-service (HOS), appointment-based freight, and the importance of maintaining strong driver relationships in a high-energy, fast-paced environment.

This role requires strong system proficiency, including experience with McLeod software, and the ability to adapt as we transition our telematics platform from OmniTracs to Samsara.

Key Responsibilities

• Manage a fleet of assigned drivers to ensure safe, compliant, and efficient operations
• Oversee dispatch execution, driver scheduling, and load assignment in coordination with planners
• Monitor driver HOS, availability, and performance using McLeod and telematics systems
• Proactively address service issues, delays, and breakdowns to protect customer commitments
• Maintain daily communication with drivers regarding load details, appointment times, and expectations
• Support driver retention and engagement through consistent follow-up and relationship-building
• Ensure accurate and timely load updates within McLeod
• Review and manage driver logs and compliance requirements
• Coordinate closely with CSRs, Planners, and Maintenance to ensure seamless freight movement
• Assist drivers with onboarding and integration into company systems

Systems & Technology Requirements

• Proficiency in McLeod software is required
• Experience with telematics systems, specifically:
  • Familiarity with OmniTracs
  • Ability to adapt and support transition to Samsara platform
• Comfortable managing load tracking, driver communication, and reporting through digital platforms
• Strong working knowledge of Microsoft Outlook and Excel

Required Qualifications

• 3+ years of experience in trucking operations or driver management
• Strong understanding of dispatch processes and HOS regulations
• Knowledge of appointment-based freight and time-sensitive deliveries
• Experience managing multiple drivers simultaneously in a fast-paced environment
• Strong communication and conflict resolution skills
• Self-motivated and able to prioritize without constant supervision
• Ability to perform effectively in a high-pressure operations setting

Preferred Qualifications

• Experience in an asset-based carrier environment
• Background in driver retention and engagement strategies
• Working knowledge of DOT compliance requirements
• Experience implementing or transitioning telematics systems

Work Environment

Hermann Transportation operates in a high-energy, service-driven environment where attention to detail and urgency matter. The Driver Manager role requires:

• Strong multitasking ability
• Professional composure under stress
• Clear, direct communication
• Daily collaboration with cross-functional teams
• A hands-on, solutions-oriented mindset

This position is ideal for someone who thrives in operations, enjoys supporting drivers, and understands that every decision impacts service performance.