Driver Manager

Paper-Transport-; De Pere (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Short/Long-term disability insurance

Life insurance/AD&D

401(k) with company match

Paid Time Off

Employee Assistance Program (EAP)

Job summary

Paper Transport in De Pere, WI is seeking an influential Driver Manager to lead a on-site team of drivers. You will focus on on-time service, MPG results, and driver retention while building a collaborative, customer-focused culture.

You will supervise drivers, coach on KPIs, coordinate with planners, and ensure safety and policy compliance. This role requires decisive leadership and strong relationship building with drivers and customers.

Qualifications

• Leadership skills at expert level.
• High School or better in General.
• Associates or better in Business Administration preferred.

Responsibilities

• Direct supervision of drivers, routes and service to ensure highest quality of customer service and safety.
• Build strong relationships with driver team through integrity and accountability.
• Safely dispatch drivers and freight in accordance with company policy and federal guidelines.
• Conduct regular coaching on KPIs including safety, performance, and equipment maintenance.
• Assist planners in reworking freight and managing change communication.
• Respond to internal and external customer needs by answering emails, phone calls, tracking freight, and load recovery to service our customer.
• Coach driver team to success and safety compliance.
• Think critically in an ever-changing industry.
• Be responsible for driver team retention.
• Partner with drivers, planners and customer service to meet customer and service expectations.
• Approve driver pay and driver BOL submission.
• Be decisive and provide resolutions to driver needs and issues.

Skills

Leadership Skills

Education

High School or better in General.

Associates or better in Business Administration.

Job description

We are looking for an influential leader to motivate and guide a team of drivers. You will be managing a critical piece of business. You will focus on exceeding the goals of on-time service, MPG results, and retention. You will create a team atmosphere where members feel valued. You will break through any barriers to build a solid partnership with the customer.

This role is located onsite in our De Pere, WI office.

AsaDriverManager,youwill:

• Responsiblefordirectsupervisionofdrivers,routesandservicetoensurehighestqualityofcustomerserviceandsafety.
• Buildstrongrelationshipswithyourdriverteamthroughintegrityandaccountability
• Safelydispatchdriversandfreightinaccordancewithcompanypolicyandfederalguidelines.
• ConductregularcoachingonKeyPerformanceIndicators(KPIs)toincludesafety,performanceandequipmentmaintenance.
• Assisttheplannersinreworkingfreightandmanagethechangecommunication.
• Respondtointernalandexternalcustomerneedsbyansweringemails,phonecalls,trackingfreight,andloadrecoverytoserviceourcustomer.
• Coachyourdriverteamtosuccessandsafetycompliance.
• Thinkcriticallyinaneverchangingindustry.
• Beresponsiblefordriverteamretention.
• Partnerwithdrivers,plannersandcustomerservicetomeetcustomerandserviceexpectations.
• Approvedriverpayanddriverbilloflading(BOL)submission.
• Bedecisiveandprovidesolutionstodriverneedsandissues.

TakealookatPTI’sadvantagesforoperationsprofessionalsandapplytoday:

• Medical,Dental,andVisioninsurance
• EmployercontributionstoyourHealthSavingsAccount
• Shorttermdisabilityandlong-termdisability
• Company-paidlifeinsurance/AD&D
• 401(k)withcompanymatch
• PaidTimeOff
• EmployeeAssistanceProgram(EAP)
• Ongoingtrainingandemployeedevelopmentopportunities

A Dedicated Transportation Partner of the Green Bay Packers
At Paper Transport, we’re not just building careers, we’re building community. As a Dedicated Transportation Partner of the Green Bay Packers, we bring the same passion, teamwork, and commitment to excellence on the road as the Packers do on the field. Join a team that’s driving forward with purpose, pride, and a winning spirit.

Qualifications

Skills

Preferred

Leadership Skills

Expert

Education

Required

High School or better in General.

Preferred

Associates or better in Business Administration.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.