Driver Manager

Greyhound Lines, Inc.; Dallas (TX); On-site; USD 59,000 - 84,000; Full time

Benefits offered by this job

Medical plan

Vision plan

Dental plan

401k matching

5 weeks PTO + holidays + floating days

Parental leave 8 weeks

Life insurance

Tuition reimbursement

EAP 24/7 counseling

Free travel on Greyhound/FlixBus

Job summary

Greyhound Lines, Inc. is seeking a Driver Manager to supervise a team of drivers in the Dallas area. You will lead training, scheduling, and performance coaching while ensuring safety, compliance with DOT/FMCSA rules, and adherence to the CBA.

The role offers leadership growth and a strong focus on driver retention. You will collaborate with HR and operations to optimize routes, monitor performance in real time, and implement proactive safety programs.

Qualifications

• Bachelor's degree preferred.
• 3+ years in operations leadership.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data, generate reports, and make data-driven decisions.
• Diplomacy and discretion in labor relations with union officials.
• Safety, Workers' Compensation, Labor relations, and CBA experience preferred.
• Proficient in Microsoft Office with emphasis on Excel.

Responsibilities

• Interviews, selects, trains, and manages the driver workforce.
• Ensures all personnel have been trained and retrained according to procedures.
• Follows up with new drivers on performance.
• Manages dispatch and route coverage.
• Ensures drivers report to work on time and in uniform.
• Provides ongoing feedback using DriveCam and customer feedback.
• Investigates and acts on driver and safety feedback.
• Plans future books-offs and run changes.
• Ensures DOT and FMCSA safety compliance.
• Maintains company standards for appearance, training, safety, and compliance.
• Credentialing for operating commercial vehicles.
• Collaborates with HR on personnel matters.
• Maintains positive labor relations and adherence to the CBA.
• Reviews DOT logs (electronic or paper).
• Monitors on-time performance in real time.
• Manages performance and disciplinary actions, including termination.

Skills

Leadership

Communication

Interpersonal skills

Data analysis

Reporting

Data-driven decisions

CBA experience

Microsoft Office / Excel

Education

Bachelor's degree preferred

Tools

Microsoft Office (Excel)

Job description

Overview

The Driver Manager is responsible for overseeing and managing a team of drivers in a specified area. This role involves ensuring that drivers adhere to company policies and safety regulations, optimizing route efficiency, and providing support and guidance to enhance performance and job satisfaction, including effective employee/labor relations, driver retention, and driver safety. The ideal candidate will have strong leadership skills, a background in transportation or logistics, and a keen ability to solve problems and manage multiple tasks efficiently.

Leadership role eligible for annual 10% bonus.

Responsibilities

• Interviews, selects, trains, and manages the driver workforce.
• Ensures all personnel have been trained and/or retrained according to operational procedures.
• Follows up with new drivers at regular scheduled intervals on their performance.
• Reviews manpower needs and ensures proper coverage, including managing driver dispatch for route personnel.
• Ensures drivers are reporting to work on time and in complete uniform ready to work.
• Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback.
• Investigates and acts on feedback regarding drivers and safe operational practices.
• Responsible for planning of future books offs and run change assignment.
• Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations.
• Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
• Make sure drivers are properly credentialed to operate a commercial motor vehicle.
• Work closely with HR to address all levels of personnel matters.
• Work with drivers to ensure good labor relations are maintained.
• Ensure the following of the CBA to ensure proper handling of grievance process.
• Review electronic DOT logs and/or paper DOT logs.
• Monitors on-time performance on a real-time basis.
• Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails.

Qualifications

• Bachelor's degree preferred
• 3+ years in operations leadership
• Excellent leadership, communication, and interpersonal skills
• Ability to analyze data, generate reports, and make data-driven decisions
• Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials
• Safety and Workers Compensation, Labor relations, and CBA experience preferred
• Proficient in Microsoft Office with emphasis on Excel, Windows applications, e-mail etc.

Benefits

• Competitive Medical, Vision, and Dental plans, including FSAs and Telemedicine support
• 401k plans with up to 3% of matching contributions
• 5 weeks of PTO, in addition to company holidays and 2 personal Floating Holidays
• 8 weeks of 100% paid parental leave
• Company-funded life insurance policy and supplemental life insurance options
• Tuition reimbursement of up to $5,250 per year
• Employee Assistance Program with 24/7 access to free over-the-phone counselling to help you with a variety of personal needs; including emotional and mental well-being, addiction and recovery, marital and family problems, and legal and financial issues
• Free travel for yourself and eligible dependents on both FlixBus and Greyhound services

Compensation Range

USD $59,000.00 - USD $84,000.00 /Yr.

Equal Opportunity Employer

Greyhound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.