Driver Manager

Greyhound Lines, Inc; Dallas (TX); On-site; USD 59,000 - 84,000; Full time

Benefits offered by this job

Annual bonus

401k match

PTO

Parental leave

Life insurance

Tuition reimbursement

Employee assistance program

Free travel for employee

Job summary

Greyhound Lines, Inc in Dallas, TX seeks a Driver Manager to lead a driver workforce, ensure DOT/FMCSA compliance, and optimize route efficiency. You will collaborate with HR on personnel matters and uphold safety standards while driving driver retention and performance improvements.

The role emphasizes strong leadership, data-driven decision making, and effective labor relations, with inclusion of a 10% annual bonus eligibility and comprehensive benefits.

Qualifications

• Bachelor's degree preferred.
• 3+ years in operations leadership.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data, generate reports, and make data-driven decisions.
• Diplomacy and discretion with union officials.
• Safety, Workers Compensation, Labor relations, and CBA experience preferred.
• Proficient in Microsoft Office with emphasis on Excel, Windows and email.

Responsibilities

• Interviews, selects, trains, and manages the driver workforce.
• Ensures all personnel trained according to procedures.
• Provides regular performance follow-up and feedback to drivers.
• Manages driver dispatch and route coverage needs.
• Ensures drivers report on time, in uniform, ready to work.
• Develops employees using DriveCam reports and customer feedback.
• Investigates safety concerns and driver practices.
• Plans future books offs and run change assignments.
• Ensures DOT and FMCSA compliance and safety standards.
• Maintains company standards for appearance, training, and regulatory compliance.
• Ensures drivers are properly credentialed for commercial operation.
• Collaborates with HR on personnel matters and labor relations.
• Monitors labor relations and grievance handling per CBA.
• Reviews DOT logs (electronic or paper).
• Monitors real-time on-time performance.
• Manages performance and disciplinary actions including termination when needed.

Skills

Leadership

Data analysis

Communication

Interpersonal skills

Excel proficiency

Labor relations

Safety compliance

Education

Bachelor's degree preferred

Tools

Microsoft Office

Excel

Job description

Driver Manager

Location: US-TX-Dallas

Overview

The Driver Manager is responsible for overseeing and managing a team of drivers in a specified area. This role involves ensuring that drivers adhere to company policies and safety regulations, optimizing route efficiency, and providing support and guidance to enhance performance and job satisfaction, including effective employee/labor relations, driver retention, and driver safety. The ideal candidate will have strong leadership skills, a background in transportation or logistics, and a keen ability to solve problems and manage multiple tasks efficiently.

Leadership role eligible for annual 10% bonus.

Responsibilities

• Interviews, selects, trains, and manages the driver workforce.
• Ensures all personnel have been trained and/or retrained according to operational procedures.
• Follows up with new drivers at regular scheduled intervals on their performance.
• Reviews manpower needs and ensures proper coverage, including managing driver dispatch for route personnel.
• Ensures drivers are reporting to work on time and in complete uniform ready to work.
• Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback.
• Investigates and acts on feedback regarding drivers and safe operational practices.
• Responsible for planning of future books offs and run change assignment.
• Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations.
• Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
• Make sure drivers are properly credentialed to operate a commercial motor vehicle.
• Work closely with HR to address all levels of personnel matters.
• Work with drivers to ensure good labor relations are maintained.
• Ensure the following of the CBA to ensure proper handling of grievance process.
• Review electronic DOT logs and/or paper DOT logs.
• Monitors on-time performance on a real-time basis.
• Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails.

Qualifications

• Bachelor's degree preferred
• 3+ years in operations leadership
• Excellent leadership, communication, and interpersonal skills
• Ability to analyze data, generate reports, and make data-driven decisions
• Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials
• Safety and Workers Compensation, Labor relations, and CBA experience preferred
• Proficient in Microsoft Office with emphasis on Excel, Windows applications, e-mail etc.

Benefits

• Competitive Medical, Vision, and Dental plans, including FSAs and Telemedicine support
• 401k plans with up to 3% of matching contributions
• 5 weeks of PTO, in addition to company holidays and 2 personal Floating Holidays
• 8 weeks of 100% paid parental leave
• Company-funded life insurance policy and supplemental life insurance options
• Tuition reimbursement of up to $5,250 per year
• Employee Assistance Program with 24/7 access to free over-the-phone counselling to help you with a variety of personal needs; including emotional and mental well-being, addiction and recovery, marital and family problems, and legal and financial issues
• Free travel for yourself and eligible dependents on both FlixBus and Greyhound services

Compensation Range

USD $59,000.00 - USD $84,000.00 /Yr.

Equal Opportunity Employer

Greyhound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.