Driver Manager

United Road Services, Inc.; Arizona; On-site; USD 70,000 - 90,000; Full time

Job summary

United Road Services, Inc. is seeking a Driver Manager to lead a regional team of drivers and independent contractors, ensuring safety, productivity, and retention. You will conduct performance reviews, partner with safety for compliance, and mentor staff while upholding company values.

The role emphasizes collaboration with load planners, driver utilization optimization, and proactive risk communication to deliver reliable transport services across the region.

Qualifications

• Minimum of 5 years' experience in driver management.
• Proven ability to manage driver performance effectively.
• Comprehensive knowledge of FMCSA regulations and safety compliance.
• Strong skills in employee relations, training, and mentoring.
• Adept at problem resolution and handling complex workforce issues.
• Proficiency with Microsoft Excel and related office software.
• Excellent oral and written communication skills.
• Exceptional attention to detail and accuracy.
• Ability to work collaboratively within teams and independently.

Responsibilities

• Lead and oversee a group of drivers and/or independent contractors within an operational region.
• Manage driver performance through clear expectations and regular reviews.
• Ensure driver safety and compliance with FMCSA regulations and company policies.
• Collaborate with Safety Coordinators to maintain driver compliance for licensing, drug testing, and hours of service.
• Resolve issues and conflicts involving assigned drivers promptly.
• Drive driver retention through engagement and workforce development efforts.
• Train and mentor drivers on effective use of tools and systems such as Pedigree and Magnus Driver App.
• Optimize driver utilization and productivity in partnership with load planners.
• Monitor deliveries and pickups to proactively address service failures and communicate risks.
• Uphold company policies and United Road Core Values to support a high-performance culture.
• Provide leadership that promotes trust, teamwork, and employee contribution.

Skills

Driver management

FMCSA regulations

Employee relations

Training & mentoring

Problem resolution

Excel

Communication skills

Attention to detail

Teamwork

Pedigree

Magnus Driver App

Tools

Pedigree

Magnus Driver App

Job description

Job Description

As a Driver Manager reporting to an Area Manager, you will lead and oversee a group of drivers and/or independent contractors within an operational region. This key leadership role is responsible for managing daily driver fleet operations, ensuring safety, quality, productivity, and retention metrics are met. You will foster positive employee relationships and conduct performance reviews, implementing corrective action plans when necessary to maintain high standards aligned with company values.

Responsibilities

• Manage driver performance through clear expectations and regular reviews
• Ensure driver safety and compliance with FMCSA regulations and company policies
• Collaborate with Safety Coordinators to maintain driver compliance for licensing, drug testing, and hours of service
• Resolve issues and conflicts involving assigned drivers promptly
• Drive driver retention through engagement and workforce development efforts
• Train and mentor drivers on effective use of tools and systems such as Pedigree and Magnus Driver App
• Optimize driver utilization and productivity in partnership with load planners
• Monitor deliveries and pickups to proactively address service failures and communicate risks
• Uphold company policies and United Road Core Values to support a high-performance culture
• Provide leadership that promotes trust, teamwork, and employee contribution

Required Qualifications

• Minimum of 5 years' experience in driver management
• Proven ability to manage driver performance effectively
• Comprehensive knowledge of FMCSA regulations and safety compliance
• Strong skills in employee relations, training, and mentoring
• Adept at problem resolution and handling complex workforce issues
• Proficiency with Microsoft Excel and related office software
• Excellent oral and written communication skills
• Exceptional attention to detail and accuracy
• Ability to work collaboratively within teams and independently

Company Description

United Road is the most diversified finished vehicle logistics provider in North America. We employ approximately 1,800 professionals, operating out of nearly 75 locations strategically positioned in every region of the United States, creating a superior and efficient national service network.

Our competitive advantage lies in our ability to provide timely, professional and dependable automobile transport delivery and logistics services. Leveraging our collective strengths, local operational control capitalizes on immediate and regional market knowledge, name recognition, and personal and customer relationships enjoyed by each division. At the same time, United Roads leadership experience, industry leading technology, national purchasing power, and investments in equipment, ensures that we excel in customer service, create an attractive, supportive environment for our employees and provide for the stability and growth of the company as a whole.

Company Description

United Road is the most diversified finished vehicle logistics provider in North America. We employ approximately 1,800 professionals, operating out of nearly 75 locations strategically positioned in every region of the United States, creating a superior and efficient national service network.

Our competitive advantage lies in our ability to provide timely, professional and dependable automobile transport delivery and logistics services. Leveraging our collective strengths, local operational control capitalizes on immediate and regional market knowledge, name recognition, and personal and customer relationships enjoyed by each division. At the same time, United Roads leadership experience, industry leading technology, national purchasing power, and investments in equipment, ensures that we excel in customer service, create an attractive, supportive environment for our employees and provide for the stability and growth of the company as a whole.