Driver - Light Duty

Firstline Road; Snyder (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Firstline Road in Snyder, TX is seeking Tow Truck Operators. No experience is required—only a valid Driver’s License. We will train you and help you build a solid foundation in roadside services.

As part of our team, you’ll respond to calls, assist motorists, and perform safe towing under varying conditions. You’ll work closely with dispatch and customers to provide fast, courteous help. This is an active, hands-on role that supports the community; you’ll keep trucks clean, follow safety rules,

Qualifications

• No experience required; only a valid Driver's License.
• We provide on-the-job training to get you started in roadside services.
• Interest in automobile knowledge helps you adapt to varying situations.

Responsibilities

• Respond to calls in a safe, timely manner and provide roadside assistance.
• Communicate with dispatch professionally and document your status and ETA.
• Perform emergency road service duties such as changing tires, delivering fuel, and minor repairs.
• Lockout assistance for customers who have locked keys in their vehicle.
• Tow vehicles safely and participate in scene clean-up as needed.
• Run pre-shift inspections and keep tools and equipment organized.
• Maintain truck cleanliness and safe storage yard conditions.
• Drive defensively and comply with all traffic laws.
• Assist with other duties as assigned by Supervisor.

Skills

Driver's License

Customer service

Team communication

Problem solving

Job description

No experience required. Only a Driver’s License needed. We will train you!

We are looking for quality towing operators to join our growing team. An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and has excellent customer service skills. This is not a desk job. Having an interest in automobile knowledge is a must, as no two situations are the same and you’ll need to make quick decisions under pressure.

Tow Truck Operators keep our highways safe and are classified as First Responders. Come join the team and be an important part of your community!

Essential Duties and Responsibilities include:

• Respond to calls dispatched to you in a safe, timely manner. Provide roadside assistance in a safe, professional manner that is free of accidents, injuries and damage.
• Communicate with dispatch in a professional, informative manner as it relates to information necessary to document your status in servicing a call as well as accurate ETA's when requested.
• Professionally and safely perform emergency road service duties as may be dispatched to you, such as, but not necessarily limited to:
• Changing flat tires or airing up tires that are just low on air
• Deliver fuel to those out of gas
• Perform minor roadside repairs, excluding highways
• Perform lockout procedures for customers who have locked their keys in their car
• Perform damage free towing
• Perform accident towing and scene clean-up
• Jumpstart vehicles whose batteries pass the load test and are only discharged and unable to start the vehicle. If assigned AAA battery service test equipment you are expected to test every call for a bad battery and then educate customer regarding AAA battery service program.
• Daily inspects the truck for safety, organization and related equipment, tools, rigging inventory
• Complete and turn in pre-shift inspection prior to beginning duty each day
• Immediately reports tools or equipment damaged or missing;
• Safe driving behavior is a must. Obey all traffic laws, drive defensively, always wear your seat belt, remember our 4-second following rule, minimize backing and left turns.
• Trucks are kept clean inside and out; maintains the truck(s) fuel tanks half full at all times; Maintains truck fluid levels according to manufacturer standards and notes quantities added on the pre-shift inspection sheet.
• Maintains the storage yard in a safe, clean and orderly manner. Ensures that all trash must be properly disposed of and not left in the truck or on the ground. Secures the storage yard when leaving.
• All other duties as assigned by Supervisor