Driver - Heavy Duty

FirstLine Road Solutions; Twin Falls (ID); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

FirstLine Road Solutions is seeking a Heavy Duty Towing Operator to join our growing team in Twin Falls, Idaho. This role demands active work, quick decision-making, and excellent customer service across roadside emergencies.

Ideal candidates live near the assigned area, can pass a DOT medical exam, hold a Class A CDL with a clean record, and are willing to undergo drug testing and a background check. You will work with dispatch to ensure timely, safe service.

Formación

• Reside near assigned area to meet customer service time requirements
• Ability to pass DOT medical exam
• Current and valid driver’s license with a clean driving record
• Willing to take a drug test and background check
• Confident driving in inclement weather

Responsabilidades

• Respond to calls dispatched to you in a safe, timely manner and provide roadside assistance
• Communicate with dispatch in a professional, informative manner to document status and ETA
• Perform damage-free towing for heavy-duty vehicles (e.g., 18-wheelers, garbage trucks, dump trucks, cement trucks)
• Perform minor roadside repairs (excluding highways) and scene clean-up as needed
• Daily inspect the truck and tools, keep them organized, and note fuel levels
• Maintain a clean storage yard and secure the area when leaving
• Adhere to safety rules and defensive driving practices, minimize backing and left turns
• All other duties as assigned by Supervisor

Conocimientos

Customer service

Team communication

Problem solving

Decision making under pressure

Descripción del empleo

Description

We are looking for a Heavy Duty Towing Operator to join our growing team! An ideal operator is someone who likes being active, is a creative problem solver, communicates well in a team environment, and has excellent customer service skills. This is not a desk job. Having an interest in automobile knowledge is a must, as no two situations are the same and you’ll need to make quick decisions under pressure.

Tow Truck Operators keep our highways safe and are classified as First Responders. Come join the team and be an important part of your community!

Essential Duties and Responsibilities include:

• Respond to calls dispatched to you in a safe, timely manner. Provide roadside assistance in a safe, professional manner that is free of accidents, injuries and damage.
• Communicate with dispatch in a professional, informative manner as it relates to information necessary to document your status in servicing a call as well as accurate ETA's when requested.
• Professionally and safely perform emergency road service duties as may be dispatched to you, such as, but not necessarily limited to:
• Perform damage free towing
• Perform minor roadside repairs, excluding highways
• Perform roadside towing of heavy duty vehicles such as
• 18-wheelers
• Garbage Trucks
• Dump Trucks
• Cement Trucks
• Perform accident towing and scene clean-up
• Daily inspects the truck for safety, organization and related equipment, tools, rigging inventory
• Complete and turn in pre-shift inspection prior to beginning duty each day
• Immediately reports tools or equipment damaged or missing;
• Safe driving behavior is a must. Obey all traffic laws, drive defensively, always wear your seat belt, remember our 4-second following rule, minimize backing and left turns.
• Trucks are kept clean inside and out; maintains the truck(s) fuel tanks half full at all times; Maintains truck fluid levels according to manufacturer standards and notes quantities added on the pre-shift inspection sheet.
• Maintains the storage yard in a safe, clean and orderly manner. Ensures that all trash must be properly disposed of and not left in the truck or on the ground. Secures the storage yard when leaving.
• All other duties as assigned by Supervisor

Requirements

• Candidate must reside near their assigned area in order to meet customer service time requirements
• Ability to successfully pass DOT medical exam
• Current and valid driver’s license with a clean driving record
• All required state-based licensure
• Class A Commercial Driver’s License (CDL) no automatics only please
• This position requires the ability to bend, stoop, walk and stand for periods of time in all types of weather
• Willing to take a drug test and background check
• Confident and capable to drive in inclement weather