Driver Licensing Data & Research Analyst

State-of-Missour; Jefferson City (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Missouri Department of Revenue in Jefferson City, MO, seeks an Associate Research/Data Analyst (MVDL) to join in-seat, five days a week; remote work is not available.

This role provides technical and professional support for Driver License Bureau systems, analyzes legislation for system and fiscal impacts, and communicates with agencies, citizens, and businesses. Travel for onsite audits is occasionally required.

Qualifications

• Bachelor’s degree in a closely related field such as: Business or Public Administration, Economics, Finance, Industrial Engineering, Engineering Management
• and,
• One or more years of professional experience analyzing operations and developing improved managerial procedures and practices.

Responsibilities

• Provide support for driver license issuance and withdrawal programs and work with information technology staff and other agencies as needed to design, test, and implement required program upgrades
• Complete analysis of proposed and enacted legislation and other requests to determine system impacts, procedural impacts, and fiscal analysis
• Communicate effectively, both verbally and in writing, to assist other government agencies and to assist and support citizens and businesses in Missouri
• Direct and train internal and external customers, which may include formal presentations
• Conduct onsite and documentation audits to evaluate adherence to program standards and verify operational compliance.
• Collaborate closely with other agencies to ensure consistent oversight and compliance with the Third‑Party Tester Program.
• Some travel is required to support onsite audit activities.

Skills

Strategic Thinking

Computer Literacy

Effective Writing

Team Building

Customer Service

Self-Directed

Attention to Detail

Clear Communication

Organizational Abilities

Education

Bachelor’s degree in Business/Public Administration or related field

Job description

Missouri Department of Revenue in Jefferson City, MO, seeks an Associate Research/Data Analyst (MVDL) to join in-seat, five days a week; remote work is not available.

This role provides technical and professional support for Driver License Bureau systems, analyzes legislation for system and fiscal impacts, and communicates with agencies, citizens, and businesses. Travel for onsite audits is occasionally required.