Associate Research/Data Analyst (DLB) - 3011025

State of Missouri; Jefferson City (MO); On-site; USD 52,000 - 75,000; Full time

Job summary

Missouri Department of Revenue seeks an Associate Research/Data Analyst (MVDL) to support Driver License Bureau systems and perform analytical work. This in-seat role requires guiding others and communicating with agencies and citizens in Missouri.

The ideal candidate holds a Bachelor’s degree in a related field and 1+ year of experience in operations analysis or process improvement, with strong written and verbal communication skills. No remote work; located in Jefferson City, MO.

Qualifications

• Bachelor’s degree from an accredited college or university in a related field such as Business or Public Administration, Economics, Finance, Industrial Engineering, Engineering Management.
• One or more years of professional experience analyzing operations and developing improved managerial procedures and practices.
• Strong written and verbal communication skills and ability to work independently.

Responsibilities

• Support Driver License Bureau systems and analysis; collaborate with IT staff and other agencies for upgrades.
• Analyze proposed and enacted legislation for system, procedural, and fiscal impacts.
• Communicate with government agencies, citizens and businesses in Missouri.
• Direct and train internal and external customers, including formal presentations.
• Conduct onsite and documentation audits to verify program standards and compliance.
• Collaborate with other agencies to ensure Third‑Party Tester Program oversight and compliance.
• Occasional travel required to support onsite audit activities.

Skills

Strategic Thinking

Computer Literacy

Effective Writing

Team Building Abilities

Excellent Customer Service

Self-Directed

Attention to Detail

Clear Communication

Organizational Abilities

Education

Bachelor’s degree in Business or Public Administration, Economics, Finance, Industrial Engineering, or Engineering Management

Job description

Department of Revenue

Associate Research/Data Analyst (MVDL)

Location: Truman Building - 301 West High Street, Jefferson City, MO.

This position is in-seat 5 days a week. Remote work is not available.

DOR’s Vision:

To establish an environment that fosters confidence and trust by successfully utilizing technology, employing resources and meeting customer needs.

How This Position Supports The Department’s Vision

This position provides technical and professional work in the support of Driver License Bureau systems and analysis. If you enjoy using your analysis skills and communicating and guiding others, then you will love this position.

Duties Performed To Support The Department’s Vision

• Provide support for driver license issuance and withdrawal programs and work with information technology staff and other agencies as needed to design, test, and implement required program upgrades
• Complete analysis of proposed and enacted legislation and other requests to determine system impacts, procedural impacts, and fiscal analysis
• Communicate effectively, both verbally and in writing, to assist other government agencies and to assist and support citizens and businesses in Missouri
• Direct and train internal and external customers, which may include formal presentations
• Conduct onsite and documentation audits to evaluate adherence to program standards and verify operational compliance.
• Collaborate closely with other agencies to ensure consistent oversight and compliance with the Third‑Party Tester Program.
• Some travel is required to support onsite audit activities.

Core Competencies Needed

• Strategic Thinking
• Computer Literacy
• Effective Writing
• Team Building Abilities
• Excellent Customer Service
• Self-Directed
• Attention to Detail
• Clear Communication
• Organizational Abilities

Qualifications

A Bachelor’s degree from an accredited college or university in a closely related field such as: Business or Public Administration, Economics, Finance, Industrial Engineering, Engineering Management

One or more years of professional experience analyzing operations and developing improved managerial procedures and practices.

Additional Requirements

This position requires the candidate to work independently, have good organizational, written and verbal communication skills, and be able to prioritize duties and adjust as priorities change.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift or time-of-service pay).

Please Direct Any Questions About This Position To

The Missouri Department of Revenue Human Resources office at [phone].

The State of Missouri is an equal opportunity employer.