Driver License Technician Trainee — Public Service Impact

State of Colorado; Fort Morgan (CO); On-site; USD 38,000 - 55,000; Full time

Job summary

Colorado Department of Revenue’s Division of Motor Vehicles in Fort Morgan seeks a Driver License Technician Trainee to learn compliance with state statutes and federal laws while issuing Colorado documents to applicants. You will train, perform frontline customer interactions, and may be promoted after certification.

Responsibilities include evaluating source documents, handling cash, and administering tests for licenses and permits.

Qualifications

• One year of experience in a customer service role (MQ).
• College coursework may substitute for experience on a year-for-year basis (MQ).
• Strong written communication and data entry skills preferred.

Responsibilities

• Interact with customers as the primary point of contact.
• Explain needs, eligibility, and ensure compliance.
• Assess documents for authenticity and eligibility.
• Process driver license and ID documents and hearing requests.
• Administer written, oral, automated testing and grade examinations.
• Qualify applicants for a driver’s license and CO ID card.

Skills

Customer Service

Conflict Resolution

Problem Solving

Written Communication

Teamwork

Cash Handling

Education

High School Diploma or equivalent

Tools

DLF Certification

Job description

Colorado Department of Revenue’s Division of Motor Vehicles in Fort Morgan seeks a Driver License Technician Trainee to learn compliance with state statutes and federal laws while issuing Colorado documents to applicants. You will train, perform frontline customer interactions, and may be promoted after certification.

Responsibilities include evaluating source documents, handling cash, and administering tests for licenses and permits.