Driver License Station Supervisor

State of Ohio; Jackson (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking agency dedicated to public safety as a Driver License Station Supervisor. This role offers the opportunity to lead a team, manage daily operations, and ensure the integrity of the licensing process. You will directly interact with the public, represent the Bureau of Motor Vehicles, and be a vital part of a mission focused on saving lives and reducing injuries. With a commitment to employee development and comprehensive benefits, this position not only impacts the community but also supports your professional growth. If you have the passion for customer service and leadership, this is the perfect opportunity for you.

Benefits

Medical Coverage

Free Dental, Vision and Basic Life Insurance

Paid time off

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities

Public Retirement Systems

Optional Deferred Compensation

Qualifications

• 36 months training or experience in motor vehicle laws and policies.
• 1 year of supervisory experience or training others.

Responsibilities

• Supervise examiners and support personnel at the district level.
• Conduct license testing and investigate complaints.

Skills

Customer Service

Management

Customer Focus

Education

Valid Ohio Class ‘D’ Driver License

36 months training or experience in motor vehicle laws

1 year experience in supervisory principles

Job description

Organization

Public Safety

Agency Contact Name and Information: Jennifer Pletcher, HCM Sr. Analyst - [e-mail]

Unposting Date

Feb 19, 2025, 4:59:00 AM

Work Location

Jackson DX 502 McCarty Lane Suite 3 Jackson 45640

Primary Location

United States of America-OHIO-Jackson County-Jackson

Compensation: $25.76 per hour

Schedule

Full-time

Work Hours: See work hours below

Union: Exempt from Union

Primary Job Skill

Customer Service

Technical Skills: Management

Professional Skills: Customer Focus

Agency Overview

About Us: Our mission is to save lives, reduce injuries and economic loss, administer Ohio's motor vehicle laws and preserve the safety and wellbeing of all citizens.

Job Description

What You'll Do as a Driver License Station Supervisor:

Ohio Department of Public Safety - Bureau of Motor Vehicles/Driver Exam Services/District 7 Jackson

Report in location: 502 McCarty Lane, Suite 3, Jackson, OH 45640

Work Hours: Tuesday - Friday 8:00 a.m. - 5:00 p.m. & Saturday 8:00 a.m. - 2:30 p.m.

Directly supervises lower ranking examiners and/or supports personnel at a district level; schedules, trains and evaluates employees assigned to the district; oversees the daily operations of the facilities; conducts written, oral and over the road license testing; investigates complaints and documents facts relating to said complaints and issues discipline; interacts with the public on a daily basis as the representative of the Bureau of Motor Vehicles.

Reviews and/or prepares required management reports including daily, weekly, and monthly activity reports, payroll audits; prepares requisitions for station supplies and equipment; evaluates test routes on a regular basis and rides along with examiners to ensure uniformity of testing; prepares crash reports including workers compensation forms when applicable; investigates and reports violations of work rules and procedures to the appropriate supervisor; performs all duties of subordinate driver license examiners as assigned.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

36 months training or 36 months experience in laws and signs applicable for operation of motorized vehicles, including commercial vehicles and Bureau of Motor Vehicles’ policies and procedures governing testing for and issuance of driver licenses and commercial vehicle licenses; 1 year experience in supervisory principles and techniques or providing work direction and training to other employees; valid Ohio Class ‘D’ Driver License.

-Or 12 months experience as Driver License Examiner 2 (Lead Worker), 24333; valid Ohio Class ‘D’ Driver License.

-Or 12 months experience as CDL Field Representative 24332; 12 months experience in providing work direction and training to other employees; valid Ohio Class ‘D’ Driver License.

-Or 12 months experience as Driver Examination Field Representative 24334; 12 months experience in providing work direction and training to other employees; valid Ohio Class ‘D’ Driver License.

-Or equivalent of Minimum Class Qualifications for Employment noted above.

Job Skills: Customer Service

Technical Skills: Management

Professional Skills: Customer Focus

Supplemental Information

TRAINING AND DEVELOPMENT REQUIRED TO REMAIN IN THE CLASSIFICATION AFTER EMPLOYMENT: Renewal of driver license as required by law. Successful completion of agency driving training course required before end of probationary period.

• This position may be filled by a layoff or certification eligibility list.
• This position is identified as safety sensitive and is subject to random drug and alcohol testing in accordance with DPS 501.24.

Background Information

• A BCI/FBI fingerprint check, and background check, may be required on all selected applicants.
• A comparative analysis and/or drug-test may be a requirement of the hiring process.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.