Driver License Examiner I — Elevate Customer Service

nc; United States; On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Hotel accommodation

Job summary

The North Carolina Department of Transportation is seeking a Driver License Examiner I for the Driver License Associates Program. This role focuses on delivering timely, respectful, and accurate licensing services and guiding customers through complex processes across NC offices.

Selected candidates will begin at the hiring salary of $47,255, with increases after 12 and 18 months upon successful training and performance assessments, and potential progression to a Driver License Examiner with a

Qualifications

• Strong customer-first mindset
• Effective communication
• Active listening
• Problem solving skills
• Patience
• Adaptability
• Integrity
• Positive attitude
• Willingness to travel when required
• Ability to navigate licensing processes and provide guidance

Responsibilities

• Provide timely, respectful, and accurate service to customers
• Identify opportunities to enhance service delivery and streamline office operations
• Explain licensing steps and guide customers through the process
• Maintain compliance with North Carolina laws and Division policies
• Collaborate with colleagues and stakeholders across regions
• Uphold high service standards and professionalism in all customer interactions

Job description

The North Carolina Department of Transportation is seeking a Driver License Examiner I for the Driver License Associates Program. This role focuses on delivering timely, respectful, and accurate licensing services and guiding customers through complex processes across NC offices.

Selected candidates will begin at the hiring salary of $47,255, with increases after 12 and 18 months upon successful training and performance assessments, and potential progression to a Driver License Examiner with a