Driver License Examiner Assistant - Reading

Commonwealth of Pennsylvania; Cumru Township (PA); Sur place; USD 44 000 - 66 000; Plein temps

Résumé du poste

Commonwealth of Pennsylvania's Reading Driver License Center is seeking a Driver License Examiner Assistant to assist customers, review documents, and provide essential licensing services. The role supports safe licensing, including guiding applicants through forms, testing, and guidance on REAL ID; schedule is 8:15 AM–4:45 PM, Tuesday through Saturday, full-time, no telework.

Qualifications include at least one year of experience in offering information to the public, PA residency, and ability

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• PA residency requirement and ability to perform essential job functions.
• Criminal history checks and fingerprint background check required.

Responsabilités

• Greet applicants and guide them through forms and required services
• Examine identity materials to confirm authenticity and prevent fraud
• Administer knowledge tests and conduct vision screenings
• Record test results and application details in licensing software
• Explain licensing options, REAL ID rules, CDL requirements, and other service details
• Maintain a clean, organized workstation and follow customer service policies

Connaissances

Customer service

Public interaction

Attention to detail

Documentation

Description du poste

$44,273.00 - $66,055.00 Annually

Berks County, PA

Civil Service Permanent Full-Time

Job Number: CS-2026-61384-71039

Department: Department of Transportation

Division: TR Drvr Lcnsng

Opening Date: 10/26/2026

Closing Date: 11/4/2026 11:59 PM Eastern

Max Number of Applicants: 25

Job Code: 71039

Position Number: Multiple positions may be filled from this posting.

Union: AFSCME

Bargaining Unit: G1

Pay Group: ST04

Bureau / Division Code: 00087200

Bureau / Division: TR Bureau of Driver Licensing

Worksite Address: Reading Driver License Center

Worksite Address: 530 E. Lancaster Avenue

City: Shillington, Pennsylvania

Zip Code: 19607

Contact Email: [e-mail]

THE POSITION

NOTE: This posting will close on NOVEMBER 4, 2026 or after 25 applications are received, whichever occurs first. Do you thrive in a fast-paced customer driven environment and possess exceptional attention to detail? If so, the Pennsylvania Department of Transportation (PennDOT) may have the position you have been waiting for! We are eager to welcome a highly organized and team oriented Driver License Examiner Assistant to join our Reading licensing center. Do not miss this opportunity to make a difference by promoting highway safety and combating fraud through your diligent work efforts. We look forward to working with you!

DESCRIPTION OF WORK

This role supports safe and accurate driver licensing by assisting customers, reviewing documents, and providing essential services at a Driver License Center. Through your work, you will help protect against fraud and ensure that applicants receive correct information and guidance. As a Driver License Examiner Assistant, you will perform the following duties:

• Customer Support: Greet applicants and guide them through forms, requirements, and available services
• Document Review: Examine identity materials to confirm authenticity and prevent fraud
• Testing Assistance: Administer knowledge tests and conduct vision screenings for applicants
• Data Entry: Record test results and application details accurately in licensing software
• Information Guidance: Explain licensing options, REAL ID rules, CDL requirements, and other service details
• Work Area Upkeep: Maintain a clean, organized workstation and follow all customer service policies

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel to other driver license centers may be required as necessary.
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.