Driver License Examiner Assistant - Jeannette

Commonwealth of Pennsylvania; Jeannette (Westmoreland County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Parental leave

Vacation time

Paid time off

Paid holidays

Sick time

Retirement plan

Job summary

Commonwealth of Pennsylvania's Department of Transportation seeks a Driver License Examiner Assistant to support safe licensing services. You will help visitors complete steps, perform knowledge tests and vision screenings, and ensure accurate data processing.

This full-time role requires good customer service, attention to detail, and compliance with REAL ID regulations. Benefits include standard state employment perks, and travel to other Driver License Centers as needed.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.
• You must undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.
• Pennsylvania Veterans’ preference rules may apply.

Responsibilities

• Provide clear guidance to visitors as they complete identification checks, forms, and required steps.
• Administer knowledge tests and vision screenings using approved procedures and equipment.
• Enter applicant information and test results into online systems with accuracy and care.
• Respond to questions about licensing requirements, REAL ID rules, and available services.
• Assist with renewals, duplicates, transfers, and other license or identification transactions.
• Follow all policies, fee waiver guidelines, and REAL ID regulations while maintaining an organized workspace.

Job description

dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan

NOTE: This posting will close on November 4, 2026 or after a total of 25 applications are received, whichever occurs first.

Step into a role where your work helps keep Pennsylvania roads safe! As a Driver License Examiner Assistant with the Department of Transportation, you assist visitors as they complete important licensing steps and provide service that supports both safety and security. Your efforts help reduce identity fraud and support clear, accurate transactions. Join a team that values strong customer service and dependable work!

DESCRIPTION OF WORK

This role supports the safe and efficient operation of driver licensing services by assisting customers and ensuring accurate processing. The position focuses on helping applicants complete required steps while maintaining strong security practices. As a Driver License Examiner Assistant, you will perform the following duties:

• Customer Interaction: Provide clear guidance to visitors as they complete identification checks, forms, and required steps
• Testing Support: Administer knowledge tests and vision screenings using approved procedures and equipment
• Data Entry: Enter applicant information and test results into online systems with accuracy and care
• Information Assistance: Respond to questions about licensing requirements, REAL ID rules, and available services
• Service Processing: Assist with renewals, duplicates, transfers, and other license or identification transactions
• Regulatory Compliance: Follow all policies, fee waiver guidelines, and REAL ID regulations while maintaining an organized workspace

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Work overtime and travel to other Driver License Centers when needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Veterans

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.