Driver License Examiner Assistant - Arch Street

Commonwealth Of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 44,000 - 66,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Driver License Examiner Assistant at the Arch Street Driver License Center in Philadelphia. You will support daily licensing operations, assist customers with processing, testing, and required documentation, and help guide applicants through the licensing process.

The role emphasizes customer service, knowledge testing, and accurate data entry, with a structured 8:15 AM to 4:45 PM schedule, Tuesday through Saturday, in a busy driver licensing environment.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

Responsibilities

• Verify identification and help applicants complete required forms
• Administer standardized knowledge tests to assess driving law understanding
• Conduct vision exams using approved screening instruments
• Review applications and enter customer information into online systems
• Follow Bureau procedures and apply licensing policies correctly
• Maintain a clean and organized workspace at all times

Skills

Customer service

Test administration

Documentation

Job description

$44,273.00 - $66,055.00 Annually

Philadelphia County, PA

Civil Service Permanent Full-Time

CS-2026-58771-71039

Department of Transportation

TR Drvr Lcnsng

09/18/2026

9/27/2026 11:59 PM Eastern

25

71039

00043548

AFSCME

G1

ST04

00087200

TR Bureau of Driver Licensing

Arch Street Driver License Center

801 Arch Street

Philadelphia, Pennsylvania

19107

[e-mail]

THE POSITION

NOTE: This posting will close on SEPTEMBER 27, 2026 or after a total of 25 applications are received, whichever occurs first.

Start a fast-paced and rewarding journey as a Driver License Examiner Assistant with the Department of Transportation, where you will play a key part in serving drivers across the community. This role offers daily interaction, hands-on learning, and a chance to build strong customer service skills. You will guide applicants through document checks, testing processes, and application tasks. Individuals who enjoy helping others and working in a team-driven environment will find this role engaging and meaningful.

DESCRIPTION OF WORK

This position supports daily licensing operations at the Arch Street Driver License Center by assisting customers with processing, testing and required documentation. As a Driver License Examiner Assistant, you will perform the following duties:

• Customer Assistance: Verify identification and help applicants complete required forms
• Test Administration: Administer standardized knowledge tests to assess driving law understanding
• Vision Screening: Conduct vision exams using approved screening instruments
• Document Processing: Review applications and enter customer information into online systems
• Policy Application: Follow Bureau procedures and apply licensing policies correctly
• Work Area Maintenance: Maintain a clean and organized workspace at all times

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch
• Overtime and travel as needed
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Veterans

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.