Driver & Junk Removal Specialist

The Junkluggers; Concord (CA); On-site; USD 27,552 - 38,572; Part time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Competitive salary

Team environment

Career advancement opportunities

Paid training

Performance-based tips and incentives

Eco-friendly mission fueled by giving

Company swag

Job summary

The Junkluggers of Concord, CA is seeking a part-time driver and junk removal specialist who will brighten customers’ days by delivering exceptional service during downsizing, decluttering, and donations.

You will safely operate the truck, educate clients about our value before giving estimates, perform daily truck inspections, coordinate with donation and recycling partners, and assist with in-field marketing.

Qualifications

• Customer-facing role requiring excellent interpersonal communication.
• Ability to learn and use field technology for job tasks.
• Valid driver's license and clean driving record (no accidents in 3 years).
• Ability to lift up to 75 lbs and operate a company vehicle safely.
• Fluent English for customer interaction and documentation.

Responsibilities

• Treat customers with care and deliver knock-your-socks-off service.
• Greet, educate, and demonstrate value to customers.
• Safely operate the company vehicle and follow traffic laws; report incidents.
• Sort, load, transport, and unload customer items with care.
• Coordinate with donors, recycling partners, and disposal partners; promote green practices.
• Prepare accurate estimates, negotiate with customers, and capture data in the system.
• Improve route efficiency and profitability; meet gross profit targets.
• Maintain truck and equipment with daily inspections and appropriate reports.
• Assist with guerrilla marketing and in-field promotional activities.
• Partner with leadership to drive continuous improvement.

Skills

Sales Skills

Project Management

Critical Thinking and Problem-solving

Logistics and Scheduling

How to tackle challenges with a good

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Competitive salary

Benefits / Perks

• Team environment
• Career advancement opportunities
• Flexible schedule
• Employee discount
• Paid training
• Performance-based tips and incentives
• Eco-friendly mission fueled by giving back to our community
• Company swag

Job Summary

In order to be a successful driver and junk removal specialist, you will need to be ready to put a smile on our customers' faces by providing exceptional customer service. On any given day, you will be helping people in our community who are downsizing, dealing with loss of a loved one, feeling overwhelmed to part with sentimental items they no longer need, and so much more. You will need to be empathetic to every customer, every time.

Skills

• Sales Skills
• Project Management
• Critical Thinking and Problem-solving
• Logistics and Scheduling
• How to tackle challenges with a good mindset

What You’ll Do

You will learn how to become a true Junklugger and that starts with looking, acting and being friendly – starting with the uniform, and continuing with your attitude. Educate clients about our value prior to giving an estimate, ensuring 100% satisfaction. SAFELY operate the removal of items and truck at all times. Make sure all daily truck inspections are performed (tire pressure, oil, equipment, etc). Make sure truck has enough supplies, safety equipment and marketing material. Help with in-field marketing.

Responsibilities

• Treat team members and customers with care and respect by providing knock-your-socks-off service.
• Greet and educate customers on our services to demonstrate our value.
• Operate company vehicle safely (No CDL needed. Training provided.) and follow all traffic laws. Immediately report any incident or accident.
• Safely sort, load, transport, and unload customer’s unwanted items.
• Work with community donation, recycling, and disposal partners to dispose of items the green way and at the lowest cost.
• Prepare accurate job estimates, effectively negotiate with customers, and collect payment when required. Ensure data entry to the system job ticket is correct and complete.
• Become an operational decision maker to run your route efficiently and profitably (what can be donated and recycled and where, how to safely and efficiently and profitably complete a job). Meet the modified gross profit targets.
• Maintain truck and equipment with daily inspections and reporting of any observed issues. Fill out truck maintenance, fuel, and supply reports as required.
• Execute guerilla marketing tactics as directed.
• Partner with leadership to embrace, implement, and promote continuous improvement.

Qualifications

• Excellent interpersonal and communication skills – this is a customer-facing role
• Positive can-do attitude
• Safety-first mindset
• Ability to learn and use technology in the field to execute job requirements, quickly, and efficiently
• Ability to problem solve on the fly to get the job done
• Obtain and maintain a valid driver's license and an acceptable motor vehicle record (no accidents in at least 3 years)
• Supply and reliably use your own mobile phone
• Uses good judgment and decision making to ensure job is done quickly, efficiently, and profitably
• Maintains a good clean presence and is punctualAbility to lift 75 lbs.
• Speak English fluently

Job Type: Part Time to start Location: Concord, CA