Driver, Donations Pickup & Delivery

Community Action House; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

Community Action House in Holland, MI is seeking a Logistics Associate who serves as Driver & Donations Pickup/Delivery to support the Food Club and Resale Stores. You'll start in the warehouse, move inventory, and then drive to donor locations to pick up donations for redistribution and sale.

You will use pallet jacks and dollies, perform safe vehicle operations under DOT rules, maintain records in a mobile app, and assist with light facilities maintenance.

Qualifications

• Must be a team player with a positive attitude.
• ServSafe or other food handling certification preferred.
• Ability to lift heavy items and move inventory safely.
• Willingness to work in a community-focused nonprofit environment.

Responsibilities

• Pickup and deliver items from donor homes and businesses using proper lifting techniques and equipment.
• Handle food donations with food-safety awareness.
• Load and unload stock with dollies, hand trucks, or pallet jacks.
• Interact with donors, volunteers, and guests to ensure a positive experience.
• Safely operate Community Action House vehicles, obeying traffic laws and DOT regulations.
• Maintain donation and mileage records via a mobile routing app.
• Perform pre-trip and post-trip vehicle inspections; report issues promptly.
• Conduct facilities maintenance and light repairs as needed.

Skills

Team player

Positive attitude

Customer service

Safety minded

Good communication

Tools

Pallet jack

Dollies

Hand truck

Ramp operation

Mobile routing app

Job description

Are you safe and skilled driver, passionate about helping others while staying physically active? Are you looking for the opportunity to grow professionally as a driver within of a fun team making a difference in the community?

We are looking for a great team player who can be a Driver & Donations Pickup/Delivery person as our Logistics Associate, serving both Food Club and Resale Stores in Holland, MI.

Our Logistics Associates are responsible for receiving and delivering items throughout the Community Action House organization. Each day, you’ll assist in coordinating, receiving, delivering and moving large items (such as furniture) for the Resale Store and food donations (sometimes with pallet jacks) for the Food Club and Community Kitchen. Every day will be different, but generally your day will start in the warehouse of our Food Club, moving inventory on and off trucks. The rest of your day will be out in the community, driving to homes and picking up donations to then deliver those donations to our Resale Stores. You will also assist in light maintenance of facilities, and setup/teardown for events. We are invested in professional development, and this hire might have the opportunity to grow as a professional driver within our organization.

We are looking for a team player who is a go-getter with positive attitude. Someone compassionate and guest centered, and able to navigate hard conversations in the rare instance when we need to decline a donation. Our Logistics team members deliver a positive experience to our donors, guests and staff while ensuring that in‑kind donations are distributed to all areas of the organization.

Start Date: as soon as possible

Responsibilities & Essential Duties

• Pickup and Delivery: Pick up and deliver items from donor homes and businesses, suppliers, and retail partners, ensuring timely deliveries and pickups. This includes moving large and heavy items by hand, in and out of delivery vehicles, residential homes, and commercial spaces using proper lifting techniques and equipment (dollies, hand trucks, ramps, etc.).
• Food Handling: Ensure food is properly handled in a food safe manner (training for this role includes ServSafe or other food handling certification).
• Loading and Unloading: Assist with the loading and unloading of stock, sometimes using equipment such as hand trucks, dollies, or pallet jacks. Ensure all items are properly secured within the vehicle to prevent damage.
• Customer Interaction: This role builds and maintains relationships with donors, volunteers and guests throughout workday interactions ensuring a positive experience.
• Safe Operation & Compliance: Safely operate Community Action House vehicles (van or box truck) in various traffic and weather conditions, adhering to all local traffic laws, company policies, and Department of Transportation regulations.
• Documentation & Reporting: Maintain accurate records of donations, mileage, fuel usage, and hours of service. Use a mobile application for routing and pickup/delivery tracking.
• Vehicle Maintenance & Inspection: Perform daily pre-trip and post-trip vehicle inspections, reporting any mechanical issues or maintenance needs to the Logistics Manager promptly. Maintain cleanliness of vehicles exterior and interior.
• Facilities Maintenance: Conduct regular inspections to identify and address maintenance needs. Complete minor repairs and maintenance including but not limited to: repairing