Donation Pickup Driver

ICES: Data, Discovery, Better Health; Providence Forge (VA); On-site; USD 19,000 - 30,000; Full time

Job summary

Cornerstone Support Services is seeking a reliable Donation Pickup Driver to join our nonprofit team. You will operate a vehicle with an attached trailer to collect donated items, including heavy furniture, from community members with care and professionalism.

You will load and secure items for transport, assist with in-store sorting and display setup, and help customers with loading purchases. A valid driver's license and ability to lift up to 75 lbs are required; high school diploma preferred.

Qualifications

• Valid driver’s license with a clean driving record.
• Experience driving with a trailer and handling large or heavy items.
• Ability to lift and move heavy furniture and boxes, up to 75 lbs.
• Strong interpersonal and customer service skills.
• Dependable, punctual, and able to work independently or as part of a team.
• High school diploma or equivalent preferred.

Responsibilities

• Drive a company vehicle with an attached trailer to scheduled donation pickup locations.
• Offer tax-deductible donation forms to donors.
• Safely load, secure, and transport donated items, including heavy furniture and multiple boxes.
• Maintain a polite, respectful, and professional demeanor with all donors.
• Unload donations at the store and assist with sorting and staging items.
• Move and set up furniture displays within the store as directed.
• Assist customers with loading purchased furniture into their vehicles.
• Assist as needed throughout the store, including the store donation drop-off area.
• Perform routine vehicle inspections and report maintenance needs.

Skills

Customer service

Reliability

Punctuality

Teamwork

Communication

Education

High school diploma

Job description

About Us:

Cornerstone Support Services is a non-profit organization dedicated to making a meaningful impact in our community. Our upscale thrift store is more than just a retail space-it's a place where purpose meets passion. Every purchase and donation supports our mission, and every team member plays a vital role in creating a welcoming, uplifting environment for our customers and community.

Position Summary:

We are seeking a reliable, courteous, and physically capable Donation Pickup Driver to join our team. This role involves operating a vehicle with an attached trailer to pick up donated items- often including heavy furniture and multiple boxes from community members. The ideal candidate will represent our organization with professionalism and care, ensuring a positive experience for donors and customers alike.

Key Responsibilities:

• Drive a company vehicle with an attached trailer to scheduled donation pickup locations.
• Offer tax-deductible donation forms to donors.
• Safely load, secure, and transport donated items, including heavy furniture and multiple boxes.
• Maintain a polite, respectful, and professional demeanor with all donors.
• Trips to the dump and the scrap metal yard may be necessary at times.

Store Operations:

• Unload donations at the store and assist with sorting and staging items.
• Move and set up furniture displays within the store as directed.
• Assist customers with loading purchased furniture into their vehicles.
• Assist as needed throughout the store, including the store donation drop-off area.

Vehicle & Equipment Care:

• Perform routine vehicle inspections and report any maintenance needs.
• Ensure the trailer and all equipment are used safely and maintained in good condition.

Qualifications:

• Valid driver’s license with a clean driving record.
• Experience driving with a trailer and handling large or heavy items.
• Ability to lift and move heavy furniture and boxes, up to 75 lbs.
• Strong interpersonal and customer service skills.
• Dependable, punctual, and able to work independently or as part of a team.
• High school diploma or equivalent preferred.

Work Environment:

• Frequent lifting, bending, and physical activity.
• Exposure to varying weather conditions during pickups and deliveries.
• Interaction with a diverse range of donors and customers.