Driver Check in Associate

US0073 Sysco Hampton Roads, Inc.; Suffolk (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Sysco Corp. is seeking a finance-focused associate to check-in drivers, verify returns, and document quantities, types, and values for efficient processing of items. You will inspect returns to determine restocking eligibility and credits, while ensuring data accuracy on invoices and return sheets.

The role requires basic math, attention to detail, and the ability to communicate clearly with drivers and Credit Services. Strong English skills are essential for written notes and reports.

Qualifications

• High school degree or equivalent required.
• 1 year pallet jack and/or forklift experience.
• Ability to write routine reports and correspondence.
• Strong verbal and written communication skills.
• Excellent listening and problem-solving abilities.

Responsibilities

• Check in drivers who completed routes by verifying returns and signed invoices; account for pallets and company property.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols were followed on returns and coordinate with Food Safety personnel.
• Note any delivery exceptions on invoices or exception reports.
• Inspect returned products to determine restocking or credit eligibility.
• Assign correct reason codes on invoices for efficient processing; mark damaged items with correct codes.
• Separate and stage returns, counting items to match return sheets and invoices.
• Record overages on the return sheet using available stock/warehouse location.

Skills

Written communication

Verbal communication

Listening skills

Mathematical ability

Problem solving

English proficiency

Education

High school degree or equivalent

Job description

JOB SUMMARY

This is a finance position responsible for checking in drivers who have completed their routes by performing product counts, compiling and maintaining records of quantity, type, and value of the material, equipment, merchandise. Also responsible for inspecting all products returns and documenting appropriate information for efficient processing of items.

RESPONSIBILITIES

• Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.


• Identify missed collections and notify Credit Services.


• Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.


• Assure all delivery exceptions are noted on the invoice and/or delivery exception report.


• Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.


• Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.


• Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.


• List overage on the return sheet following the \"available stock/warehouse location\" report to re-enter the product into the inventory system as soon as possible.

QUALIFICATIONS

Education

• High school degree or equivalent.

Experience

• 1 year of pallet jack and/or forklift experience.

Professional Skills

• Ability to write routine reports and correspondence.


• Speak effectively before groups of customers or associates of an organization.


• Must have exemplary listening skills to facilitate effective two- way communication.


• Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.


• Solid problem-solving skills.


• Strong verbal and written communication skills.


• Must be able to read, write and speak English.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.