Driver Check In - Tues-Fri 12:00PM - 9:00PM, Sat 7:30AM - 4:30PM

Sysco Northeast Rdc; Cincinnati (OH); On-site; USD 31,000 - 47,000; Full time

Job summary

Sysco Northeast Rdc in Cincinnati is seeking a Warehouse Return Clerk to check in drivers' completed routes, count returned items, and keep accurate records of quantity, type, and value. You will inspect returns for restocking eligibility and determine credits, while ensuring invoicing and safety procedures are followed.

Responsibilities include documenting exceptions, coordinating with Credit Services and Food Safety, and organizing returns for efficient processing.

Qualifications

• High school diploma or equivalent.
• 1 year forklift or pallet jack experience.
• Ability to write routine reports and correspondence.
• Effective verbal communication with teams and customers.
• Strong math skills and ability to work with different units.
• Proficient in reading, writing and speaking English.

Responsibilities

• Check-in drivers and verify returned product, invoices, and pallet/returnable items.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols followed on returns and coordinate with Food Safety.
• Note delivery exceptions on invoices or delivery exception reports.
• Inspect returned products for restocking or customer credits.
• Assign correct reason and damage codes on invoices and damaged cases.
• Separate and stage returns, count items to match return sheets.
• List overage on return sheets to re-enter stock in inventory.

Skills

Forklift experience

Report writing

Public speaking

Active listening

Math skills

Verbal communication

Written communication

English proficiency

Education

High school diploma

Job description

JOB SUMMARY

This is a finance position responsible for checking in drivers who have completed their routes by performing product counts, compiling and maintaining records of quantity, type, and value of the material, equipment, merchandise. Also responsible for inspecting all products returns and documenting appropriate information for efficient processing of items.

RESPONSIBILITIES

• Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.
• Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
• Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.
• Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.
• Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.
• List overage on the return sheet following the "available stock/warehouse location" report to re-enter the product into the inventory system as soon as possible.

QUALIFICATIONS

Education

• High school degree or equivalent.

Experience

• 1 year of pallet jack and/or forklift experience.

Professional Skills

• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or associates of an organization.
• Must have exemplary listening skills to facilitate effective two- way communication.
• Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Solid problem-solving skills.
• Strong verbal and written communication skills.
• Must be able to read, write and speak English.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.