Driver

Better Living; Fort Madison (IA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401(k) matching

Paid time off

Professional development

Employee assistance programs

Job summary

Better Living in Fort Madison, IA is seeking a Driver to support the daily operations by safely transporting residents to appointments, activities, and community outings. This role requires a calm, patient, service-oriented approach and a commitment to resident dignity.

You will perform vehicle safety checks, assist residents in and out of the vehicle, maintain trip logs, and represent the community with professionalism during outings, while following safety protocols and state regulations.

Qualifications

• Valid driver’s license with a clean driving record.
• Experience working with seniors, healthcare, hospitality, or customer service preferred.
• Ability to assist residents with mobility needs, including wheelchairs and walkers.
• Strong communication skills and a patient, friendly demeanor.
• Ability to follow schedules, directions, and safety procedures.
• Must pass background checks and meet state requirements for senior living transportation.

Responsibilities

• Safely transport residents to medical appointments, shopping trips, community events, and scheduled outings.
• Assist residents in and out of the vehicle, ensuring dignity and safety.
• Provide wheelchair assistance and secure mobility devices according to policy.
• Maintain accurate trip logs, schedules, and documentation.
• Conduct daily safety checks and routine inspections of the community vehicle.
• Follow all traffic laws, safety protocols, and company policies.
• Build warm, respectful relationships with residents and families.
• Represent the community positively during all outings.
• Support activity staff during group outings as needed.

Skills

Valid driver's license

Experience with seniors/customers

Strong communication

Ability to follow schedules

Job description

At Better Living, we believe every stage of life should be filled with purpose, dignity, and joy.

We’re not just a senior living management company—we’re a team driven by compassion, grounded in hospitality, and committed to doing what’s right for residents, families, and staff.

Our communities are built on meaningful connections, personalized support, and everyday moments that matter.

This is senior living, only better.

Benefits:

• Compensation: 14.50
• Health, dental, and vision insurance
• Paid time off and holidays
• 401 (K) matching
• Professional development opportunities
• Employee assistance programs

Position Summary

The Driver supports the daily operations of the community by safely transporting residents to appointments, activities, and community outings. This role requires a calm, patient, and service-oriented individual who enjoys building relationships with older adults and representing the community with professionalism. The Driver ensures residents travel safely, comfortably, and on schedule while maintaining the vehicle in excellent condition.

Key Responsibilities

Resident Transportation

• Safely transport residents to medical appointments, shopping trips, community events, and scheduled outings
• Assist residents in and out of the vehicle, ensuring dignity and safety
• Provide wheelchair assistance and secure mobility devices according to policy
• Maintain accurate trip logs, schedules, and documentation

Vehicle Safety & Maintenance

• Conduct daily safety checks and routine inspections of the community vehicle
• Report maintenance needs promptly and coordinate service as directed
• Keep the vehicle clean, fueled, and in good working condition
• Follow all traffic laws, safety protocols, and company policies

Customer Service & Community Engagement

• Build warm, respectful relationships with residents and families
• Communicate professionally with staff, residents, and external partners
• Represent the community positively during all outings
• Support activity staff during group outings as needed

Compliance & Safety

• Follow all state regulations and company policies related to resident transport
• Ensure proper use of seatbelts, lifts, and securement systems
• Respond calmly and appropriately to unexpected situations or delays
• Participate in required training, including safety, emergency procedures, and resident care basics

Qualifications

• Valid driver’s license with a clean driving record
• Experience working with seniors, healthcare, hospitality, or customer service preferred
• Ability to assist residents with mobility needs, including wheelchairs and walkers
• Strong communication skills and a patient, friendly demeanor
• Ability to follow schedules, directions, and safety procedures
• Must pass background checks and meet state requirements for senior living transportation

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.