Drive-Thru Stand Manager - Lead, Coach & Optimize

Mic Glen; Oakdale (NC); On-site; USD 46,800 - 57,200; Full time

Benefits offered by this job

Quarterly bonus program

Job summary

Mic Glen is looking for energetic individuals to join our team in Oakdale, North Carolina. As a Brewista and Shift Lead, you'll be responsible for maintaining our commitment to exceptional service and cultivating a positive atmosphere for our customers.

Your role will involve training and managing staff, ensuring a quick service experience, and overseeing the daily operations of our coffee drive-thru. If you have strong leadership skills and a passion for coffee, we want to hear from you.

Qualifications

• Ability to create genuine interactions with customers.
• Must work reliably with hot water, glass bottles, and dairy.
• Must lift up to 50 lbs and stand for long periods.

Responsibilities

• Ensure excellent customer service and efficiency while training.
• Manage inventory and maintain cost of goods.
• Delegate tasks and develop leadership among crew.

Skills

Customer service

Leadership

Problem-solving

Time management

Adaptability

Tools

Microsoft Office Suite

Job description

Mic Glen is looking for energetic individuals to join our team in Oakdale, North Carolina. As a Brewista and Shift Lead, you'll be responsible for maintaining our commitment to exceptional service and cultivating a positive atmosphere for our customers.

Your role will involve training and managing staff, ensuring a quick service experience, and overseeing the daily operations of our coffee drive-thru. If you have strong leadership skills and a passion for coffee, we want to hear from you.