Drive Thru Operator

Waukee -2762; Waukee (IA); On-site; USD 16,531 - 20,664; Full time

Job summary

Unknown company is seeking a drive-thru operator to efficiently serve drive-thru guests, process payments, and maintain cleanliness and order throughout the shift.

The role emphasizes fast service, accurate cash handling, and adherence to company policies while delivering friendly guest experiences.

Qualifications

• Ability to use a computer register.
• Basic reading, writing and math skills.
• Ability to retain verbal requests and communicate clearly.
• Ability to work shift work and manage customer flow.

Responsibilities

• Sell and service drive-thru guests and collect for each meal.
• Process transactions quickly and accurately.
• Maintain cleanliness, restocking, sanitation, uniform, safety, and policy compliance.
• Handle guest complaints professionally and contribute to a positive guest experience.

Skills

Computer register

Reading writing math

Verbal skills

Shift work

Menu knowledge

Market the menu

Guest complaints

Team player

Count change

Stress management

Job description

General Purpose

The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.

Essential (primary) Functions

The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.

Secondary Functions

Any and all other tasks assigned

Essential Physical Requirements

• Good vision, general and close
• Good hearing
• Manual Dexterity
• Standing, bending, stretching and walking throughout shift
• Push and pull heavy objects
• Lift and carry 30 pounds
• Maintain good personal hygiene/uniform

Essential social & Mental Requirements

• Able to use computer register
• Basic reading, writing and math skills
• Retain verbal requests
• Good verbal skills
• Able to work shift work
• Retain menu item information
• Able to market the menu
• Able to handle guest complaints
• Works well with othersAble to count change
• Maintain composure while under stress

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed