Drive-Thru Guest Service Specialist

Slim Chickens; Sioux Falls (SD); On-site; USD 15,000 - 19,000; Full time

Job summary

Slim Chickens is hiring Drive-Thru Team Members in Sioux Falls, SD. Join a fast-paced, guest-focused team delivering friendly service through the drive-thru window.

We value high energy, reliability, and a positive attitude as you take orders, answer questions, and multitask during peak times. Be part of a culture that treats guests like family and helps our restaurants grow.

Qualifications

• High energy and a strong work ethic.
• Personable with a natural smile and friendly demeanor.
• Ability to handle pressure during peak lunch/dinner hours.

Responsibilities

• Take drive-thru orders and answer questions clearly without face-to-face interaction.
• Multitask and communicate with two Guests at once during busy periods.
• Provide fast, accurate, and friendly service to ensure guest satisfaction.

Skills

High energy

Outgoing

Guest focused

Communication

Job description

Be a part of one of the 25 fastest growing fast casuals, Slim Chickens!

Slim Chickens is a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment. This is a great opportunity for starting and growing a career in the restaurant field.

Want to work with a team that has fun every day by helping guests and making them happy. Our Team Members offer a fast, accurate, and friendly ordering experience. A genuine interaction that leaves our guests feeling satisfied and appreciated.

You will feel empowered to make decisions that lead to high levels of guest satisfaction and associate satisfaction.

Drive-Thru Team Members also deal directly with the Guest. Providing great Guest service in a drive thru environment can be challenging so this position is usually given to front of the house Team Members who have excelled in their current position. The Drive-Thru Team Members will often work in tandem with the FOH to perform all FOH duties. Additionally, the drive thru Team Member must be able to: • Communicate pleasantly and effectively with a Guest without being able to see them. • Take orders and answer all questions that a drive thru Guest may have. It is very important that drive thru Team Members are able to articulate their answers in a clear and concise manner without face-to-face interaction. • Multitask and communicate with two Guests at once. It is a common occurrence to be taking money and handing out an order at the window, while also having a Guest ordering from the drive thru speaker.

Requirements and Competencies:

• High energy with a strong work ethic
• Personable with a natural smile
• Outgoing
• Guest focused
• Positive and friendly phone presence
• Ability to handle pressure during peak times (lunch and dinner)
• Willingness to learn new technologies and procedures
• Ability to follow instructions
• Availability to work in other areas of the restaurant as needed
• Well-groomed, professional appearance
• Positive Attitude and self-disciplined
• Professional demeanor at all times

We’re southern at heart.
Our roots run deep in the Delta where food is honest, meals are social, and the door is
always open. We started with a mission to bring a dose of that southern hospitality to a
fast, casual setting—serving fresh handmade food to the communities we serve.
Now over a decade and thousands of happy customers later, we know that there’s
something special about our hand-breaded chicken tenders, fresh Buffalo wings, and
handmade dipping sauces that keeps our loyal fans coming back…over and over again.
Guests tell us that Slims has changed their weekly routines—that our food was simply life changing, and that they can’t get enough. No joke.
We strive to return that enthusiasm by giving back to the communities we serve—helping local non-profits with fundraisers,
donating food to community events, and doing everything we can to improve the lives of people in the communities where
we live and work.
In more ways than one, Slim Chickens is truly Life Changing Chicken