Guest Experience Specialist — Front of House & Drive-Thru

Slim Chickens; California (MD); Sur place; USD 12 000 - 16 000; Plein temps

Avantages offerts par ce poste

Medical & Pharmacy Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Employee meal/discount benefits

Training and advancement opportunities

Closed on select major holidays

Résumé du poste

DDR Slim Chickens is seeking a Front of House & Drive-Thru Team Member in the DMV area. You’ll train in Front Counter, Drive-Thru, Expo/Order Fulfillment, and Dining Room to deliver genuine Southern Hospitality from guest arrival to departure.

We value friendly, punctual, and team-oriented individuals who can handle a fast-paced environment, take orders accurately, and maintain clean dining spaces. Prior restaurant experience is helpful but not required; attitude and willingness to learn matter

Qualifications

• Must be 16 years of age or older.
• Must have reliable transportation to and from work.
• Must demonstrate dependable attendance and punctuality.
• Must have weekend availability, including Sundays.
• Must be able to work a combination of opening, mid, and closing shifts.
• Ability to communicate clearly with guests and teammates.
• Ability to stand and move throughout scheduled shifts.
• Ability to lift, carry, push, or pull up to 50 pounds.

Responsabilités

• Welcome every guest with genuine Southern Hospitality.
• Take guest orders quickly and accurately.
• Learn our menu and confidently answer guest questions.
• Process cash, credit, and digital transactions accurately.
• Communicate clearly through the drive-thru speaker.
• Create a friendly experience at the drive-thru window.
• Prepare beverages and assist with order fulfillment.
• Verify orders for accuracy before handing to guests.
• Maintain clean and inviting dining rooms, restrooms, beverage stations, and guest areas.
• Keep Front of House and Drive-Thru stations stocked and ready.
• Work with urgency during busy periods without sacrificing hospitality or accuracy.
• Support teammates to provide an excellent guest experience.

Connaissances

Friendly

Guest-focused

Punctual

Team-oriented

Strong communication

Customer service

Description du poste

Front of House & Drive-Thru Team Member

DDR Slim Chickens –

Looking for more than just a job? Join a team where you can develop valuable skills, grow as a leader, and make a difference in every guest’s experience.

At DDR Slim Chickens, our Front of House and Drive-Thru Team Members are the face of our restaurant. From the moment a guest arrives until the moment they leave, you help create the welcoming experience and Southern Hospitality that keeps them coming back.

We are looking for friendly, dependable, energetic, and hard-working people who enjoy serving others and thrive in a fast-paced team environment.

We’ll teach you the restaurant — you bring the attitude, dependability, and willingness to learn.

AVAILABILITY

We are currently prioritizing candidates with flexible availability who can work a combination of:

• Opening shifts
• Mid shifts
• Closing shifts
• Weekdays
• Evenings
• Weekends, including Sundays

Both full-time and part-time opportunities may be available. Weekend availability, including Sundays, is an important requirement for this position.

WHAT YOU’LL DO

As a Front of House & Drive-Thru Team Member, you will be trained in multiple guest-facing positions, including Front Counter, Drive-Thru, Expo/Order Fulfillment, and Dining Room.

Responsibilities include:

• Welcome every guest with genuine Southern Hospitality
• Take guest orders quickly and accurately
• Learn our menu and confidently answer guest questions
• Recommend menu items, desserts, promotions, and limited-time offers
• Process cash, credit, and digital transactions accurately
• Communicate clearly and enthusiastically through the drive-thru speaker
• Create a friendly and welcoming experience at the drive-thru window
• Prepare beverages and assist with order fulfillment
• Verify orders for accuracy before they are handed to guests
• Ensure sauces, drinks, sides, and other requested items are included
• Maintain clean and inviting dining rooms, restrooms, beverage stations, and guest areas
• Keep Front of House and Drive-Thru stations stocked and ready
• Work with urgency during busy periods without sacrificing hospitality or accuracy
• Support teammates wherever needed to provide an excellent guest experience

WHO WE’RE LOOKING FOR

Successful Slim Chickens Team Members are:

• Friendly and guest-focused
• Positive and enthusiastic
• Dependable and punctual
• Strong communicators
• Comfortable interacting with guests
• Team-oriented
• Coachable and willing to learn
• Able to multitask
• Comfortable working in a fast-paced environment
• Detail-oriented and focused on order accuracy
• Willing to take initiative
• Able to maintain a positive attitude during busy periods
• Proud of maintaining a clean restaurant
• Flexible enough to work different shifts based on restaurant needs

Previous restaurant experience is helpful but not required. We can teach you the technical skills — we are looking for people with the right attitude and willingness to learn.

WHY JOIN DDR SLIM CHICKENS?

Growth & Development

This can be more than just an hourly job. Team Members have opportunities to develop into Certified Trainers, Shift Leaders, Managers, and future restaurant leaders.

Flexible Scheduling

We understand our Team Members have school, family, and other commitments. We work to accommodate availability while balancing the staffing needs of the restaurant.

Competitive Pay

Opportunities for pay increases are available through training, performance, and increased responsibility.

Supportive Team Environment

Join a restaurant where recognition, coaching, accountability, teamwork, and development are part of how we operate.

BENEFITS & PERKS FOR ELIGIBLE TEAM MEMBERS

• Medical & Pharmacy Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off*
• Employee meal/discount benefits
• Training and advancement opportunities
• Closed on select major holidays

*Eligibility requirements apply.

POSITION REQUIREMENTS

• Must be 16 years of age or older
• Must have reliable transportation to and from work
• Must demonstrate dependable attendance and punctuality
• Must have weekend availability, including Sundays
• Must be able to work a combination of opening, mid, and closing shifts
• Ability to communicate clearly with guests and teammates
• Ability to stand and move throughout scheduled shifts
• Ability to lift, carry, push, or pull up to 50 pounds
• Ability to bend, kneel, twist, and stoop when necessary
• Ability to work effectively in a busy, fast-paced environment
• Ability to follow food safety, sanitation, and restaurant procedures
• Willingness to learn and support multiple Front of House and Drive-Thru positions

OUR CULTURE

At DDR Slim Chickens, our culture is built around:

Family First | Genuine Hospitality | Excellence in Service | Servant Leadership | Community Connection

We are looking for people who want to contribute to that culture, develop themselves, support their teammates, and create experiences that make our guests want to come back.

Apply today to join the DDR Slim Chickens team!

Our Story
Slim Chickens was founded on a simple promise: serve the best chicken tenders possible. Since opening our first restaurant in Fayetteville, Arkansas, in 2003, the brand has grown across the United States and internationally while remaining committed to fresh food, Southern hospitality, and genuine guest connections.
At the heart of Slim Chickens are 100% all-natural premium tenderloins, marinated in our signature Southern-style buttermilk recipe and hand-breaded to order. This commitment to quality, paired with exceptional hospitality, has made Slim Chickens one of the fastest-growing restaurant brands in the industry.
Who We Are: DDR Slims LLC
DDR Slims LLC is a proud Slim Chickens franchise organization serving the District of Columbia, Maryland, and Virginia (DMV) region. Our mission is to deliver exceptional guest experiences, develop great people, and positively impact the communities we serve.
Today, DDR operates:
Four Slim Chickens restaurant locations
One mobile food truck serving catering and community events
A development pipeline of seven additional restaurants planned throughout the DMV
As we continue to grow, our commitment remains unchanged: deliver great food, genuine hospitality, and operational excellence every day.
Our Purpose
To create memorable experiences for our guests, team members, and communities through exceptional food, hospitality, and leadership.
Our Core Commitments
Guest First
Every decision begins with the guest experience. We strive to exceed expectations through friendly service, quality food, and attention to detail.
People Development
We believe our success is built through developing leaders, creating opportunities for growth, and investing in our team members.
Operational Excellence
We execute consistently, maintain high standards, and continuously improve our systems and processes.
Community Engagement
We actively support local schools, businesses, charities, and organizations that strengthen our communities.
Growth Vision
DDR Slims LLC is committed to becoming the premier Slim Chickens franchise organization in the DMV. Through strategic growth, strong leadership development, and unwavering brand standards, we will continue expanding our footprint while maintaining the culture and hospitality that define our success.
What Success Looks Like
* Exceptional guest satisfaction
* Strong financial performance
* High-performing teams
* Leadership development from within
* Positive community impact
* Consistent execution of Slim Chickens brand standards
Every team member plays a critical role in delivering on this vision and ensuring that every guest leaves with a memorable Slim Chickens experience.